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- Tasks: Perform high-quality cosmetic repairs on vehicles, ensuring they look brand new.
- Company: Join Hedin Automotive, a top Mercedes-Benz partner in the UK.
- Benefits: Enjoy competitive pay, health schemes, and employee discounts.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a real difference in customer satisfaction with your repair skills.
- Qualifications: Experience in SMART repairs and a valid UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Hedin Automotive London is a premier Mercedes‑Benz partner in the UK, operating across Brooklands, Croydon, West Bromley, and Dartford. We are committed to delivering exceptional automotive experiences and maintaining the highest standards of customer care. We are currently seeking a skilled and dedicated SMART Repair Technician to join our team at our Croydon site. In this role, you will be responsible for carrying out high‑quality external cosmetic repairs on customer vehicles and used‑car stock, ensuring every vehicle is restored to an exceptional standard.
About You
- Strong technical skills in external vehicle cosmetic repairs
- Excellent attention to detail
- Confident customer relationship‑building abilities
- The capability to work efficiently under pressure
- A positive, team‑focused attitude
Key Responsibilities
- Completing high‑quality external cosmetic vehicle repairs, such as scratch, scuff, dent, and chip repair
- Working in line with all safety policies and procedures
- Delivering excellent customer service throughout
- Representing both the Hedin Automotive and Mercedes‑Benz brands with professionalism
Requirements
- Proven experience as a SMART Repair Technician or within a Bodyshop environment performing detailed external cosmetic repairs
- Committed to delivering work to the highest standard
- A valid UK driving licence
About the Role
- Full‑time, permanent position
- 45 hours per week Monday – Friday, 8:00 am – 6:00 pm
What We Offer
- Competitive salary
- Access to health and pension schemes
- A supportive and collaborative working environment
- Employee discounts on vehicle purchases and servicing
- Life assurance
- Access to an Employee Assistance Programme and Mental Health First Aiders
- Opportunities for personal and professional development
Hedin Automotive London Ltd is an equal opportunities employer promoting an inclusive workplace free from discrimination. All successful applicants will be subject to background checks, including address and criminal history checks.
Vehicle Repair Technician employer: Hedin Automotive London Ltd
Contact Detail:
Hedin Automotive London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Repair Technician
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hedin Automotive and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills and be ready to demonstrate your expertise in external cosmetic repairs. You might even want to prepare some examples of past work to showcase during your interview.
✨Tip Number 3
Show off your people skills! As a SMART Repair Technician, you'll need to build relationships with customers. Be prepared to discuss how you've provided excellent customer service in the past and how you can bring that to Hedin Automotive.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Hedin Automotive site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Vehicle Repair Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills in external vehicle cosmetic repairs. We want to see your experience shine through, so don’t hold back on detailing your past work and successes!
Attention to Detail is Key: Since this role requires a keen eye for detail, be sure to mention specific examples where your attention to detail made a difference. We love candidates who can demonstrate their commitment to high-quality work.
Customer Service Matters: As a SMART Repair Technician, you'll be interacting with customers, so let us know about your customer relationship-building abilities. Share any experiences where you’ve gone the extra mile to ensure customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hedin Automotive London!
How to prepare for a job interview at Hedin Automotive London Ltd
✨Know Your Stuff
Make sure you brush up on your technical skills related to external cosmetic repairs. Be ready to discuss specific techniques you've used for scratch, scuff, dent, and chip repairs. This shows you're not just experienced but also passionate about the work.
✨Show Off Your Attention to Detail
During the interview, highlight examples where your attention to detail made a difference in your previous roles. Perhaps you caught a minor flaw that others missed or delivered a repair that exceeded customer expectations. This will resonate well with their commitment to high standards.
✨Customer Service is Key
Since this role involves interacting with customers, be prepared to share experiences where you built strong relationships. Talk about how you handled difficult situations or went the extra mile to ensure customer satisfaction. This will demonstrate your ability to represent both Hedin Automotive and Mercedes-Benz professionally.
✨Stay Calm Under Pressure
They’re looking for someone who can work efficiently under pressure, so think of times when you had to meet tight deadlines or manage multiple tasks. Share how you prioritised your workload and maintained quality, showing that you can thrive in a busy environment.