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- Tasks: Engage with trade customers via calls and emails to drive parts sales.
- Company: Join Hedin Automotive, a proud partner of Mercedes-Benz, known for exceptional service.
- Benefits: Enjoy 25 days annual leave, exclusive discounts, and continuous training opportunities.
- Why this job: Be part of a dynamic team, grow your career, and make an impact in the automotive sector.
- Qualifications: Experience in automotive parts sales and excellent communication skills are essential.
- Other info: We promote diversity and encourage all backgrounds to apply.
The predicted salary is between 28800 - 43200 £ per year.
Trade Parts Telesales Advisor – Mercedes-Benz of Brooklands
Join to apply for the Trade Parts Telesales Advisor – Mercedes-Benz of Brooklands role at Hedin Automotive London Ltd
Trade Parts Telesales Advisor – Mercedes-Benz of Brooklands
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Join to apply for the Trade Parts Telesales Advisor – Mercedes-Benz of Brooklands role at Hedin Automotive London Ltd
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About Hedin Automotive
Hedin Automotive, a partner of the globally renowned Mercedes-Benz brand, operates across numerous locations such as Brooklands, Croydon, West Bromley, and Dartford. Dedicated to upholding the values of both Hedin Automotive and Mercedes-Benz, we strive to offer superior automotive services.
About Hedin Automotive
Hedin Automotive, a partner of the globally renowned Mercedes-Benz brand, operates across numerous locations such as Brooklands, Croydon, West Bromley, and Dartford. Dedicated to upholding the values of both Hedin Automotive and Mercedes-Benz, we strive to offer superior automotive services.
Join Our Team: Trade Parts Telesales Advisor at Mercedes-Benz
We are excited to present a career opportunity for a Trade Parts Telesales Advisor to join our Mercedes-Benz team. This role is essential in driving sales performance by managing trade parts transactions via telephone and emails, ensuring high levels of customer satisfaction, and contributing to our overarching sales goals. If you have a passion for the automotive sector, excel in sales, and possess outstanding communication skills, this position is your chance to become part of our team and opportunities to grow your career.
Who We Are Looking For
The ideal candidate will bring:
- Experience in automotive parts is essential
- Strong ability to engage and communicate effectively with trade customers
- Proven track record of achieving and surpassing sales targets
- Excellent phone etiquette and persuasive communication skills
- Understanding of automotive parts and products
- Team-oriented mindset with a proactive sales approach
- Genuine passion for customer service
- Natural flair for sales calls and enquiries
Main Duties and Responsibilities
- Handle inbound and outbound sales calls with professionalism and enthusiasm
- Identify customer needs and recommend appropriate Mercedes-Benz parts and accessories
- Prospect trade parts customers.
- Achieve monthly sales targets and KPIs
- Maintain comprehensive product knowledge, including features and benefits
- Build and maintain strong relationships with trade customers to ensure repeat business
- Process orders accurately and efficiently, aligning with customer requirements
Necessary Qualifications And Skills
- Previous experience in automotive parts sales essential
- Exceptional communication and customer service skills
- Ability to work under pressure and manage multiple tasks
- Good working knowledge of computers and sales CRM systems
- Commitment to achieving excellent sales results
- Legal right to work in the UK
What We Offer
- Permanent contract
- Mon-Fri work pattern
- 25 days annual leave plus bank holidays
- Exclusive staff discounts on Mercedes-Benz parts, products, and services
- Access to continuous training and professional development
- Participation in company pension and life assurance schemes
- Comprehensive health and wellness programs
- An inclusive, supportive, and dynamic work environment
Application Process
As a Telephone Trade Parts Telesales Advisor at Hedin Automotive, you will play a pivotal role in the success of our parts sales department, ensuring customer satisfaction and achieving sales targets. We are committed to promoting a diverse and inclusive workplace and encourage candidates from all backgrounds to apply and contribute to our prestige and success.
Hedin Automotive is an equal opportunity employer. All applicants will be subject to rigorous pre-employment checks, including work authorisation, address verification, and a comprehensive criminal background check. We recommend applying early to secure your chance to become part of our team. To discover more about Hedin Automotive and view current career opportunities, please visit our website at https://www.hedinautomotive.co.uk/.
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Trade Parts Telesales Advisor - Mercedes-Benz of Brooklands employer: Hedin Automotive London Ltd
Contact Detail:
Hedin Automotive London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Parts Telesales Advisor - Mercedes-Benz of Brooklands
✨Tip Number 1
Familiarise yourself with Mercedes-Benz parts and accessories. Understanding the products you'll be selling will not only boost your confidence during calls but also help you engage more effectively with trade customers.
✨Tip Number 2
Practice your phone etiquette and persuasive communication skills. Role-playing sales calls with a friend can help you refine your approach and prepare for real interactions with customers.
✨Tip Number 3
Network within the automotive industry. Attend local events or join online forums to connect with professionals who can provide insights and potentially refer you to opportunities at Hedin Automotive.
✨Tip Number 4
Stay updated on the latest trends in automotive sales and customer service. This knowledge will not only impress your interviewers but also demonstrate your genuine passion for the industry.
We think you need these skills to ace Trade Parts Telesales Advisor - Mercedes-Benz of Brooklands
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trade Parts Telesales Advisor. Familiarise yourself with the key duties such as handling sales calls, identifying customer needs, and achieving sales targets.
Tailor Your CV: Highlight your relevant experience in automotive parts sales and any achievements related to sales targets. Use specific examples to demonstrate your communication skills and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to engage with trade customers. Mention how your skills align with the company's values and the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hedin Automotive London Ltd
✨Know Your Automotive Parts
Familiarise yourself with the various Mercedes-Benz parts and accessories. Being able to discuss specific products and their benefits will demonstrate your expertise and passion for the automotive sector.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully achieved or surpassed sales targets in previous roles. Highlighting your persuasive communication skills and phone etiquette will be crucial in this telesales position.
✨Engage with Enthusiasm
During the interview, convey your enthusiasm for the role and the company. A positive attitude can make a significant difference, especially in a customer-facing position like this one.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter in the role. Be ready to discuss how you would identify customer needs and recommend appropriate solutions, showcasing your problem-solving abilities.
