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- Tasks: Engage customers in the exciting world of Mercedes-Benz vans and guide them through their buying journey.
- Company: Join Mercedes-Benz of Dartford, a leader in luxury and innovation in the automotive industry.
- Benefits: Enjoy competitive salary, generous leave, and exclusive staff discounts with ongoing training opportunities.
- Why this job: Be part of a supportive team culture that values your voice and offers career progression.
- Qualifications: Passion for sales and vehicles; previous experience in automotive or retail is a plus but not essential.
- Other info: We welcome applicants from all backgrounds and provide comprehensive training for the right candidates.
The predicted salary is between 28800 - 42000 £ per year.
LCV Sales Advisor – Mercedes-Benz of Dartford
Join to apply for the LCV Sales Advisor – Mercedes-Benz of Dartford role at Hedin Automotive London Ltd
LCV Sales Advisor – Mercedes-Benz of Dartford
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Join to apply for the LCV Sales Advisor – Mercedes-Benz of Dartford role at Hedin Automotive London Ltd
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Job Description
Mercedes-Benz of Dartford is seeking motivated, proactive, and customer-centric individuals for a full-time, permanent opportunity as an LCV Sales Advisor. If you have a passion for the Mercedes-Benz brand, are excited by the world of light commercial vehicles (LCV), and are driven to deliver industry-leading customer experiences, we encourage your application.
Job Description
Mercedes-Benz of Dartford is seeking motivated, proactive, and customer-centric individuals for a full-time, permanent opportunity as an LCV Sales Advisor. If you have a passion for the Mercedes-Benz brand, are excited by the world of light commercial vehicles (LCV), and are driven to deliver industry-leading customer experiences, we encourage your application.
Deliver Outstanding Light Commercial Vehicle Sales Experiences at Mercedes-Benz of Dartford
As an LCV Sales Advisor, you will be the go-to specialist for new and existing business and personal customers interested in Mercedes-Benz vans and commercial vehicles. Your mission will be to guide each customer through their unique buying journey, providing expert advice, seamless service, and a premium experience that reflects the values and reputation of the Mercedes-Benz brand.
Key Qualities and Skills Required for the LCV Sales Advisor Role
- Excellent communication skills with the ability to engage and build rapport with a diverse customer base, from sole traders to large fleet clients.
- Strong sales acumen, able to identify needs, match customers to the right LCV solutions, and proactively manage every sales opportunity.
- Passion for automotive sales, with in-depth knowledge and enthusiasm for vans and commercial vehicles (LCV experience is essential).
- Proven organisational skills, with the capacity to handle multiple sales enquiries, administrative duties, and follow-ups efficiently.
- IT literacy and experience using CRM and sales management systems (training provided).
- Collaborative team player with a positive attitude, aligned with Mercedes-Benz values of inclusivity, excellence, and customer focus.
- Previous experience in automotive, B2B, or retail sales preferred; training will be provided for the right candidate.
Primary Responsibilities in Light Commercial Vehicle Sales at Mercedes-Benz of Dartford
- Provide an engaging, knowledgeable, and attentive sales service to all Mercedes-Benz van customers, from first contact through to handover and beyond.
- Fully qualify leads, conduct needs analysis, and propose vehicle solutions tailored to individual or business requirements.
- Present and demonstrate Mercedes-Benz LCV products and services, including finance and aftersales options, both in-person and digitally.
- Manage all aspects of the sales process: new vehicle orders, test drives, part-exchange appraisals, quotations, negotiations, and completion of documentation.
- Consistently deliver against personal and dealership sales targets, maintaining Mercedes-Benz’s exceptional standards of customer care and compliance.
- Maintain up-to-date product knowledge, participating in brand and model training, and share updates with colleagues and customers.
- Represent Mercedes-Benz of Dartford with professionalism and integrity at all times, supporting the dealership’s reputation for customer satisfaction.
Attributes for Success as a Mercedes-Benz LCV Sales Advisor
- Commitment to delivering best-in-class customer service throughout the commercial vehicle purchasing journey.
- Initiative and resilience, thriving in a target-driven, dynamic sales environment.
- Ability to communicate technical and financial information in a clear, friendly, and consultative manner.
- Strong ethical values—honesty, reliability, confidentiality, and respect for every customer and colleague.
- Drive for continuous improvement and willingness to embrace new automotive technologies.
- Adaptability, with the flexibility to support customer needs both in the showroom and virtually.
Why Join Mercedes-Benz of Dartford as an LCV Sales Advisor?
- Competitive basic salary with generous OTE potential.
- Comprehensive benefits package, including company pension, life assurance, and 25 days’ annual leave plus bank holidays.
- Full Mercedes-Benz induction and ongoing professional development opportunities.
- Career progression routes within Hedin Automotive and the Mercedes-Benz network.
- Access to Employee Assistance Programme, wellbeing initiatives, and exclusive staff discounts.
- Inclusive, supportive, and high-achieving dealership culture where every voice is heard.
How to Apply: Start Your Career in LCV Sales at Mercedes-Benz of Dartford
If you are ready to grow your automotive sales career with a global leader in innovation, luxury, and commercial vehicle excellence, we would love to meet you. Apply now to join the Mercedes-Benz of Dartford sales team and make a lasting impact with our customers and brand.
Hedin Automotive is committed to equal opportunities. We actively welcome applications from all backgrounds, identities, and abilities. All offers of employment are subject to pre-employment checks, right to work in the UK, satisfactory references, and a criminal record check. Find out more about our company values at https://www.hedinautomotive.co.uk/.
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LCV Sales Advisor - Mercedes-Benz of Dartford employer: Hedin Automotive London Ltd
Contact Detail:
Hedin Automotive London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LCV Sales Advisor - Mercedes-Benz of Dartford
✨Tip Number 1
Familiarise yourself with the Mercedes-Benz brand and its LCV offerings. Understanding the unique features and benefits of their vehicles will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will help you build confidence in engaging with diverse customers and improve your ability to tailor your approach based on their needs.
✨Tip Number 3
Network with current employees or industry professionals to gain insights into the sales process at Mercedes-Benz. This can provide you with valuable tips and help you understand the dealership's culture and expectations.
✨Tip Number 4
Stay updated on the latest trends in the automotive industry, particularly in light commercial vehicles. Being knowledgeable about market changes and customer preferences will position you as a credible advisor during the sales process.
We think you need these skills to ace LCV Sales Advisor - Mercedes-Benz of Dartford
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the LCV Sales Advisor position. Understand the key responsibilities and required skills, such as sales acumen and customer service excellence.
Tailor Your CV: Customise your CV to highlight relevant experience in automotive sales or customer service. Emphasise any previous roles where you demonstrated strong communication skills and a passion for vehicles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Mercedes-Benz brand and your understanding of light commercial vehicles. Mention specific experiences that align with the qualities they are looking for.
Showcase Your Passion: In your application, express your genuine interest in the automotive industry and how you can contribute to delivering outstanding customer experiences at Mercedes-Benz of Dartford.
How to prepare for a job interview at Hedin Automotive London Ltd
✨Show Your Passion for Mercedes-Benz
Make sure to express your enthusiasm for the Mercedes-Benz brand during the interview. Share any personal experiences or knowledge you have about their vehicles, especially light commercial vehicles, to demonstrate your genuine interest.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged with customers. Highlight specific examples where you identified customer needs and provided tailored solutions, as this role requires strong sales acumen.
✨Know the Product Inside Out
Familiarise yourself with the latest Mercedes-Benz LCV models and their features. Being able to discuss product specifications and benefits confidently will show that you're prepared and knowledgeable, which is crucial for a sales advisor.
✨Exhibit Excellent Communication Skills
Practice clear and friendly communication, as this role involves engaging with a diverse customer base. Be ready to showcase your ability to explain technical and financial information in an approachable manner, reflecting the customer-centric values of Mercedes-Benz.
