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- Tasks: Coordinate sales processes and deliver exceptional customer service in a busy dealership.
- Company: Join Hedin Automotive, a leading Mercedes-Benz partner with a supportive culture.
- Benefits: Enjoy competitive salary, generous leave, staff discounts, and career development opportunities.
- Other info: Full-time role with excellent work-life balance and a focus on employee wellbeing.
- Why this job: Be part of a dynamic team that values your contributions and offers growth.
- Qualifications: Experience in sales support, strong communication skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We are seeking a proactive, organised, and customer‑centric Sales Progressor to join our busy Mercedes‑Benz dealership team in Dartford. This is an excellent opportunity for someone who enjoys coordinating sales processes, delivering exceptional customer service, and supporting the wider sales operation.
Why Join Hedin Automotive? Hedin Automotive is a well‑established Mercedes‑Benz partner with a strong presence across the region. We pride ourselves on delivering premium customer experiences and providing colleagues with a supportive, inclusive and development‑focused workplace.
Role Overview As a Sales Progressor, you will be responsible for managing the administrative and logistical processes that support vehicle sales. You will work closely with the Sales Team and Logistics to monitor and progress orders, share updates, and ensure vehicles are delivered on time and to the expected standard.
Main Responsibilities
- Maintain regular, professional communication with the Sales Team to update them on order status, delivery timescales and any required actions.
- Coordinate with Sales Consultants, Aftersales, and Parts to prepare vehicles for handover.
- Proactively identify potential delays or issues and elevate to the Sales Manager with recommended actions.
- Handle queries sensitively and professionally, including escalation of concerns to the appropriate manager for resolution.
- Contribute to continuous improvement of sales progression processes, documentation and internal communications.
Ideal Candidate Profile
- Previous experience in a dealership sales support, administration or progression role, ideally within a franchised automotive environment.
- Excellent organisational skills with the ability to manage multiple tasks and priorities in a fast‑paced environment.
- Strong written and verbal communication skills with a customer‑centric approach.
- Proficient with CRM and DMS systems; confident in using Microsoft Office applications.
- Attention to detail and commitment to accuracy.
- Ability to work collaboratively across teams and build effective working relationships.
- Problem‑solving mindset and a proactive approach to resolving issues.
- Right to work in the UK and full UK manual driving licence preferred.
Role Summary
- Location: Mercedes‑Benz and smart – Dartford.
- Working Hours: Full‑time, typically 45 hours per week 8am to 6pm.
What We Offer – Rewards and Benefits
- Competitive salary and benefits package.
- 25 days’ annual leave plus bank holidays.
- Generous staff discounts on Mercedes‑Benz vehicles and accessories.
- Employee assistance programme and wellbeing support.
- Life insurance, pension scheme and long service recognition.
- Cycle to Work scheme and other retail/ leisure discounts.
- Opportunities for training, development and career progression within Hedin Automotive.
If you are organised, communicative and enthusiastic about delivering a seamless sales experience for our customers, we would like to hear from you. Please apply today to join our team at Hedin Automotive Mercedes‑Benz Dartford.
Sales Progressor in Dartford employer: Hedin Automotive London Ltd
Contact Detail:
Hedin Automotive London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Progressor in Dartford
✨Tip Number 1
Get to know the dealership inside out! Research Hedin Automotive and understand their values, services, and customer experience. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales progression and customer service. Think about specific examples from your past experiences that demonstrate your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and shows that you’re proactive—just like a great Sales Progressor should be!
We think you need these skills to ace Sales Progressor in Dartford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in sales support and customer service. We want to see how your skills align with the Sales Progressor role, so don’t be shy about showcasing your relevant achievements!
Show Off Your Organisational Skills: As a Sales Progressor, being organised is key! Use your application to demonstrate how you manage multiple tasks and priorities. Share examples of how you've successfully coordinated processes in previous roles – we love a good story!
Communicate Clearly: Strong written communication is essential for this role. Make sure your application is clear, concise, and free from errors. We appreciate attention to detail, so take the time to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just what we’re looking for!
How to prepare for a job interview at Hedin Automotive London Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Progressor role. Familiarise yourself with the responsibilities and how they contribute to the overall sales process. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised tasks and ensured timely delivery, as this will resonate well with the interviewers.
✨Communicate Like a Pro
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your customer-centric approach and ability to handle queries professionally.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle potential delays or issues in the sales process. Think of specific examples where you identified problems and proposed solutions. This will highlight your proactive mindset and problem-solving abilities, which are crucial for a Sales Progressor.