Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage service processes in a fast-paced environment.
- Company: Leading automotive service provider with a focus on customer satisfaction.
- Benefits: Competitive salary, benefits package, and an inclusive work culture.
- Why this job: Join a dynamic team and make a difference in customer experiences every day.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Great opportunity for career growth in the automotive industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive service provider is seeking a Service Advisor to deliver exceptional customer service at its Dartford location. The ideal candidate will have experience in a customer service role, strong communication skills, and the ability to manage service processes effectively.
Responsibilities include:
- Scheduling appointments
- Liaising with technicians
- Ensuring customer satisfaction
The company offers a competitive salary, benefits package, and an inclusive work environment.
Customer-Driven Service Advisor — Auto Care Specialist in Dartford employer: Hedin Automotive London Ltd
Contact Detail:
Hedin Automotive London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Driven Service Advisor — Auto Care Specialist in Dartford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can really give you an edge when applying for that Service Advisor role.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this job, try role-playing common customer scenarios with a friend. This will help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Research the company! Familiarise yourself with their services and values. When you know what they stand for, you can tailor your answers to show how you fit into their culture and can contribute to customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're genuinely interested in joining our team at the Dartford location.
We think you need these skills to ace Customer-Driven Service Advisor — Auto Care Specialist in Dartford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to ensure customer satisfaction in your previous roles.
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Tailor Your Application: Take a moment to customise your application for the Service Advisor position. Mention specific experiences that relate to scheduling appointments and liaising with technicians, as these are crucial parts of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hedin Automotive London Ltd
✨Know Your Stuff
Familiarise yourself with the automotive service industry and the specific services offered by the company. Brush up on common customer queries and how to address them effectively, as this will show your commitment to providing exceptional customer service.
✨Showcase Your Communication Skills
During the interview, practice clear and confident communication. Use examples from your past experiences where you successfully managed customer interactions or resolved issues. This will demonstrate your ability to liaise effectively with both customers and technicians.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face as a Service Advisor, such as handling a dissatisfied customer or scheduling conflicts. Prepare your responses to these situations, highlighting your problem-solving skills and customer-centric approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their customer service philosophy or how they measure customer satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
