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- Tasks: Manage complex travel insurance claims with a focus on customer service and policy adherence.
- Company: Leading UK insurance provider based in Cardiff, known for its supportive culture.
- Benefits: Hybrid working model, annual leave, salary reviews, and professional development opportunities.
- Why this job: Make a difference by helping customers navigate their claims with compassion and expertise.
- Qualifications: 2+ years of travel insurance claims experience and strong analytical and communication skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK insurance provider in Cardiff seeks a Senior Travel Claims Handler to manage complex insurance claims, ensuring compassionate customer service and adherence to policy standards.
This role requires:
- 2+ years of travel insurance claims experience
- Strong analytical skills
- Effective communication abilities
Enjoy a hybrid working model and a range of benefits, including annual leave, salary reviews, and professional development opportunities.
Senior Travel Claims Leader – Complex Losses in Cardiff employer: Hedgehog Limited
Contact Detail:
Hedgehog Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Claims Leader – Complex Losses in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in travel claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex claims handling. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your analytical skills during interviews. Bring examples of how you've tackled complex claims in the past, highlighting your problem-solving abilities and customer service approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Travel Claims Leader – Complex Losses in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 2+ years of travel insurance claims experience. We want to see how your skills align with the role, so don’t be shy about showcasing your analytical and communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for managing complex claims and providing compassionate customer service. Let us know why you’re the perfect fit for our team.
Showcase Relevant Experience: When detailing your previous roles, focus on specific examples that demonstrate your ability to handle complex losses. We love seeing real-life scenarios where you've made a difference in customer service or claims management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Hedgehog Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of travel insurance claims, especially complex losses. Be prepared to discuss specific cases you've handled in the past, highlighting your analytical skills and how you navigated challenges.
✨Showcase Your Compassionate Side
Since this role emphasises compassionate customer service, think of examples where you've gone above and beyond for a customer. Share stories that demonstrate your empathy and ability to communicate effectively, especially in tough situations.
✨Familiarise Yourself with Policy Standards
Understand the key policy standards relevant to the role. Be ready to discuss how you ensure compliance in your work and how you handle situations when claims don't meet these standards.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and professional development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
