hedgehog lab | Government Projects
We're looking for a Lead User Researcher to join hedgehog lab on a permanent basis, embedded in government projects that affect people at scale.
This role will suit someone who genuinely cares about improving public services. You'll plan and run end-to-end research from discovery through to usability testing, working closely with multidisciplinary teams to ensure decisions are grounded in evidence. You'll be comfortable operating in complex, regulated environments and confident translating findings into clear recommendations that shape product direction.
This is a hybrid role. You'll work from home most of the week, with two days on site at our client’s Manchester or Newcastle office, whichever is closest to you. We’re looking for candidates based within 50 miles of either location.
You’ll Bring
- Experience working on government or public sector digital services
- Experience working to the GDS Service Standard
- Proficiency across a range of qualitative and quantitative methods
- The ability to recruit and research with diverse and potentially vulnerable user groups
- A user-first mindset and strong stakeholder communication skills; you can make research compelling to non-researchers
- Experience working in agile, multidisciplinary teams
Why hedgehog lab?
You’ll be joining a consultancy with 20 years of experience trusted by global brands, working at the intersection of AI and software engineering. You’ll be part of a community of talented, supportive people who challenge each other, share knowledge, and care about delivering meaningful outcomes for our clients and the citizens they serve.
Lead User Researcher - Public Sector in Newcastle upon Tyne employer: hedgehog lab
As an AI Transformation Architect, you'll join a forward-thinking company that prioritises innovation and employee autonomy. With a flexible hybrid working environment across major UK cities, you will have the opportunity to shape the future of AI development while enjoying generous benefits like 28 days of annual leave, wellbeing support, and dedicated Impact Days for personal growth. This is a place where your contributions are valued, and you can truly make a difference in both client projects and internal practices.
