At a Glance
- Tasks: Plan and run user research for impactful government projects.
- Company: Join hedgehog lab, a leader in digital services.
- Benefits: Gain valuable experience in a dynamic, collaborative environment.
- Other info: Opportunity to work in Newcastle with flexible office days.
- Why this job: Make a difference by shaping products that affect people's lives.
- Qualifications: Experience in user research, especially in government or public sector.
The predicted salary is between 40000 - 50000 £ per year.
This is an upcoming opportunity. The role is not yet live but we expect to be hiring shortly. Register your interest now and we'll be in touch as soon as the position opens.
We're looking for an experienced User Researcher to join hedgehog lab on a contract basis, embedded in government projects that affect people at scale. You’ll plan and run end-to-end research from discovery through to usability testing, working closely with multidisciplinary teams to ensure decisions are grounded in evidence, not assumption. You’ll be comfortable operating in complex, regulated environments and confident translating findings into clear recommendations that shape product direction.
Location note: This role may require presence at an office in Newcastle for approximately 1–2 days per week. While this isn't confirmed, it’s something candidates should be prepared for. We would therefore encourage applications from candidates based within a commutable distance of Newcastle.
You’ll Bring:
- Experience working on government or public sector digital services (GDS-aligned experience a strong advantage)
- Proficiency across a range of qualitative and quantitative methods
- The ability to recruit and research with diverse and potentially vulnerable user groups
- Strong stakeholder communication skills; you can make research compelling to non-researchers
- Familiarity with working in agile, multidisciplinary teams
User Researcher | Contract (Upcoming Role) in Leeds employer: hedgehog lab
At hedgehog lab, we pride ourselves on being an excellent employer, particularly for those passionate about making a difference through government projects. Our collaborative work culture fosters innovation and inclusivity, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in a supportive environment. Located in Newcastle, we offer the unique advantage of working on impactful projects that affect communities at scale, all while enjoying the flexibility of a hybrid work model.
