At a Glance
- Tasks: Assist the public with inquiries in person and over the phone.
- Company: Join a supportive regional police service dedicated to community engagement.
- Benefits: Flexible hours, annual leave, wellness programs, and support networks.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Part-time role with opportunities for personal growth and development.
The predicted salary is between 13000 - 15600 £ per year.
A regional police service in the UK is looking for a Public Enquiry Support staff member to assist with customer inquiries in Newtown Police Station at 18.5 hours per week. The role involves engaging with the public both in person and via the phone, providing advice and responding to non-emergency calls. This position offers flexibility with working patterns and numerous benefits such as annual leave, access to wellness programs, and support networks.
Public Enquiry Support Specialist in Newtown employer: Heddlu Dyfed-Powys Police
Contact Detail:
Heddlu Dyfed-Powys Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Enquiry Support Specialist in Newtown
✨Tip Number 1
Make sure to research the police service and understand their values. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with the public, being clear and confident in your responses is key. Try role-playing common scenarios with a friend.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the role and the work culture at Newtown Police Station.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application and help you land that job, so make sure you’re putting your best foot forward.
We think you need these skills to ace Public Enquiry Support Specialist in Newtown
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Public Enquiry Support Specialist. We want to see how you can engage with the public and handle inquiries effectively!
Show Your Communication Skills: Since this role involves interacting with the public, it's crucial to demonstrate your communication skills in your written application. Use clear and concise language to show us you can convey information effectively.
Highlight Relevant Experience: If you've had any previous experience in customer service or similar roles, be sure to mention it! We love seeing how your background can contribute to our team at Newtown Police Station.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Heddlu Dyfed-Powys Police
✨Know Your Role
Make sure you understand the responsibilities of a Public Enquiry Support Specialist. Familiarise yourself with the types of inquiries you might handle and think about how you would respond to common questions. This will show your potential employer that you're proactive and ready to engage with the public.
✨Practice Your Communication Skills
Since this role involves engaging with the public, practice clear and concise communication. You could role-play with a friend or family member, simulating phone calls or in-person interactions. This will help you feel more confident and articulate during the interview.
✨Show Your Customer Service Experience
Be prepared to discuss any previous customer service roles you've had. Think of specific examples where you successfully resolved issues or provided excellent support. This will demonstrate your ability to handle inquiries effectively and your commitment to helping others.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of inquiries you’ll be handling, or the training process. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
