At a Glance
- Tasks: Provide technical support for covert and overt surveillance operations in policing.
- Company: Join Dyfed Powys Police, committed to community safety and innovation.
- Benefits: Enjoy 24 days annual leave, flexible working, and access to on-site gyms.
- Other info: Inclusive workplace with diverse staff networks and career growth opportunities.
- Why this job: Make a real difference in public safety while developing your technical skills.
- Qualifications: HND/HNC/BTEC in relevant engineering fields or equivalent experience required.
The predicted salary is between 40000 - 50000 £ per year.
An exciting opportunity has arisen to join us as a Technical Unit Support Officer in the Criminal Investigation Department.
About The Role
As part of a small team, you will deliver specialist support and technical assistance within covert and overt surveillance operations throughout the Dyfed Powys Policing area.
Must have a flexible approach to work as there will be a requirement to work unsocial hours with short notice duty changes dependent on operational need and form part of the on‑call and weekend working rota to protect the public and property in supporting operational objectives and associated work demands.
Must be qualified to min. of HND / HNC / BTEC standard or equivalent in one or more of the following ESSENTIAL areas: Electronic Engineering, Computing / Network Engineering, Electrical Engineering, Telecommunications Engineering, Video Engineering, Radio Frequency Engineering, Audio Engineering or possess equivalent work experience bringing the role holder to a comparable level.
Must Be Skilled In Using Specialised Software And Hardware Related To Own Area Of Work To Include Practical Knowledge And Experience Of TCP / IP, LAN, WAN Networking And Internet Security Technology And Have Previous Knowledge/experience In At Least Three Of The Following Subjects
- Electronics.
- IP networking
- CCTV and video transmission.
- Audio principles.
- RF principles.
- IT software and hardware
- Telecoms
Must hold a full manual driving license (Category B licence) and able to travel within the force area as required by the role.
What you will be doing?
- The successful candidate will provide innovative technical support services to a wide variety of customers, capturing intelligence to progress an investigation or evidence to secure a conviction utilising of a wide range of technical assets.
These will include imaging, audio, various electronic devices and IP networks in support of the proactive policing efforts within Dyfed Powys Police.
- Complete site surveys, feasibility assessments, installation, maintenance and extraction of technical equipment according to tasking requirements and legal frameworks.
- Carry out the installation, routine maintenance, repair, manufacture and modification of equipment including the construction of "hides" to camouflage and protect equipment, working under pressure in hostile environments, including working at height, confined spaces, darkness and inclement weather.
- Recover Digital CCTV from 3rd party systems throughout the force area, in compliance with the Forensic Science Regulators Codes of Practice and NPCC Digital Imaging and Multimedia Procedure.
What can you expect?
- All new starters will have a buddy/mentor to support you when you join
- 24 days annual leave (rises to 29 days with 5 years’ service) plus 8 bank holidays
- Additional 24 days flexi leave (role dependant)
- Access to on‑site gyms and fitness classes
- Hybrid/Agile working (role dependant)
- Discounts from various retailers via the Blue Light Scheme
- Cycle to Work Scheme
- Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy.
- Pension scheme
- Staff Support Networks
- Flexible working opportunities
- Generous maternity/paternity and adoption leave entitlements.
- Sick pay provisions
All candidates are subject to vetting and medical checks.
- Interviews to be held: between
- 16th and
18th September 2026 , which will also include two practical assessments a). Electrical wiring and b). IP Networking.
Diversity and Welsh language
Dyfed Powys Police are inclusive employers and strive to have a workforce representative of the communities they police and serve.
We believe that we will benefit from the variety of thinking, approach, and skills that diversity can bring; all of which helps us to deliver a better policing service.
We continue to work towards creating a safe, open culture that is ethical and inclusive of all.
We have a range of staff networks and groups to provide specific support and advice, and our aim is to recruit talented people with a diverse range of skills and experience.
We welcome applications from all backgrounds and communities regardless of age, gender, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious beliefs.
Find out if you’re eligible for Positive Action here.
We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English.
Information Point
If you require any further information about this role, please do not hesitate to contact: recruitment@dyfed-powys. police. uk
Or attend our weekly drop-in recruitment event, Wednesday @ 11am – 11:30am here.
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Technical Support Unit Officer in Carmarthen employer: Heddlu Dyfed-Powys Police
Heddlu Dyfed-Powys Police in Carmarthen is an exceptional employer, offering a supportive apprenticeship programme that not only equips you with valuable skills in People Services but also fosters a strong commitment to public service. With a focus on employee growth, flexible working options, and a positive work culture, this role provides a meaningful opportunity to contribute to the community while gaining relevant qualifications in a dynamic policing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Unit Officer in Carmarthen
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We think you need these skills to ace Technical Support Unit Officer in Carmarthen
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Heddlu Dyfed-Powys Police. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Heddlu Dyfed-Powys Police.
How to prepare for a job interview at Heddlu Dyfed-Powys Police
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Heddlu Dyfed-Powys Police.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Heddlu Dyfed-Powys Police.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Heddlu Dyfed-Powys Police.
