eCommerce Lead (12 month Fixed Term Contract) in Bath

Do you have previous eCommerce experience and are looking for a supervisory role to join a supportive and growing SME business that works with lifestyle brands? Hectic People are looking for an eCommerce Lead on behalf of vvast, to join their central Bristol office, on a full-time, 12 month fixed term basis, who shares their passion for their business, eCommerce and the brands that they work with.

At vvast, we build long-term brand equity by leveraging exceptional teams and technology.

Our team of eCommerce and D2C experts share a relentless drive for innovation, which lies at the core of our ethos.

We\'ve made it our mission to transform D2C by shifting the focus to a \"for customer\" (D4C) approach. Enabling brands to deliver interconnected customer experiences with the right technology at the right time. This approach is also reflected in our journey of becoming B Corp certified, reflecting our commitment to building better, more sustainable, ethical and purpose driven businesses.

With experience across 200+ brands, we’ve created a proven framework to help brands scale globally. Our success lies in the pride we take in delivering high performance for our partner brands, earning the trust of some of the industry’s most respected names.

If you\'re passionate about shaping the future of brand growth and want to be part of a purpose-led, innovative team, we’d love for you to join us.

Working closely with the eCommerce Manager, you will be responsible for overseeing the day-to-day management of on-site activities, identifying trade opportunities and supervising a selection of eCommerce team members, whilst also identifying eCommerce initiatives, features and functionality to improve conversion, trade and user experience.

• Responsible for the day-to-day trading, managing the team\'s priorities ensuring the key workload is completed at an exceptional standard.
• Collaborate with the eCommerce Manager to develop, implement and manage the eCommerce strategy to meet revenue targets.
• You will work with a range of stakeholders, both internally and externally. They will be expected to communicate professionally and clearly.
• You will be expected to be fully knowledgeable in reporting KPIs in order to carry out any ad hoc investigation and evaluation as required. You will also be the key stakeholder for any additional reporting required internally or externally.

· A starting salary of £34,000-£39,999

· 37.5 hour working week, Monday-Friday

· 25 days holiday plus bank holidays

· 1 paid day off for volunteering per year

· 2 wellbeing days per year (one every 6 months) to be used when you need time to look after yourself, no questions asked

· Discounts on the brands we work with

· Flexible working when needed

· Hybrid working, your choice- this role would need you to be in the office twice per week. You are welcome to be in the office more often than this if you would like to

· Quarterly company activity days and socials

· Cycle2work scheme

· Amazing team support with an open-door policy to collaborate

· Employee-led learning culture where you can carve your own career path

· Mapped out career pathways across the business

· A supportive and approachable line manager, with clear induction, probationary and appraisal processes

· Quarterly companywide meetings for transparent updates across the business

· Fully provided work equipment

· Enhanced family friendly policies

· Free annual flu jab & eye test

vvast values:

· Relentless R&D- We move manual to machine to liberate our team for innovation and growth.

· Brand first, revenue second- We build long term brand equity first and foremost. No compromise.

· For planet and community- We deploy D4C to optimise, lower our impact and enrich our community.

· Great things happen when we work together- The sum is greater than its parts, we play to our collective strengths.

· Come as you are and never stop learning- We communicate openly, taking responsibility and sharing expertise.

The ideal eCommerce Lead will have strong experience of working in an eCommerce trading environment, experience communicating brand performance to clients or senior management, and experience working with both Shopify, Klaviyo and project management systems. You will also have strong Excel skills. Previous people management or experience working in an agency set up would be a plus. Being passionate about our Company values and the brands that we work with is a must! Perhaps you might have experience as an eCommerce Specialist, eCommerce Manager, eCommerce Supervisor, eCommerce Team Leader, Senior eCommerce Executive or similar.

To apply, please submit your CV. If your application is successful, our Talent Acquisition Business Partner will be in touch to discuss the next steps and send you through a full job description.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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