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- Tasks: Engage with guests, provide top-notch service, and maintain restaurant cleanliness.
- Company: Heckfield Place is a stunning hotel on a 400-acre farm, celebrated for its seasonal cuisine.
- Benefits: Enjoy a competitive salary, healthcare cover, discounts, and opportunities for growth.
- Why this job: Join a creative team in a Michelin-starred environment that values collaboration and development.
- Qualifications: Previous hospitality experience and a positive customer service attitude are essential.
- Other info: Flexible hours, including evenings and weekends, with exciting staff perks and recognition schemes.
The predicted salary is between 20000 - 30000 £ per year.
Heckfield Place is a beautifully restored hotel on a 400-acre farm in the county of Hampshire, just outside of London. In Marle and Hearth restaurants, we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. We’re honoured to hold a green Michelin star at Marle.
Front of House is currently looking for a Waiter to join our Marle Restaurant Team. Position responsibilities include but aren’t limited to:
- Engage positively and professionally with all guests and visitors.
- Have a great customer service attitude and work closely with the senior members of the team as well as the kitchen.
- Provide an exemplary level of service to our guests every time.
- Have an open schedule that allows you to work evenings and weekends.
- Ensure all areas of The Restaurant are kept to a high standard of cleanliness and tidiness.
- Have previous experience in hospitality.
Benefits:
- Basic salary of £27,300 PA
- Patronc (Allocation for 2024 was £7,800+ per annum / per person based on full time hours)
- Increased holiday allowance
- Vitality healthcare cover
- Employee assistance programme
- Life assurance scheme (from day one, covering up to 2x your annual salary)
- 50% F&B discount when dining in our restaurants
- Company sick pay
- Enhanced maternity pay
- Enhanced paternity pay
- Recruit a Friend bonus (£1000)
- Monthly employee recognition scheme
- Annual employee parties
- Free staff meals
- Daily briefings with the team, including food tasting - opportunities to work with the Home Farm
- 50% discount on Wildsmith Skin products
- Heckfield Plus - online discounts
- New baby gift
- Christmas gift
At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now!
Contact Detail:
Heckfield Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter - Marle
✨Tip Number 1
Familiarise yourself with Heckfield Place and its values. Understanding their commitment to sustainability and quality will help you connect with the team during your interview, showing that you're genuinely interested in their mission.
✨Tip Number 2
Brush up on your customer service skills. Since the role requires engaging positively with guests, think of examples from your past experiences where you provided exceptional service or handled difficult situations effectively.
✨Tip Number 3
Be prepared to discuss your availability. The job requires working evenings and weekends, so make sure you can clearly communicate your flexibility and willingness to adapt to the restaurant's needs.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and expectations at Heckfield Place, which can be invaluable when preparing for your interview.
We think you need these skills to ace Waiter - Marle
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Waiter position at Heckfield Place. Highlight your relevant experience in hospitality and customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous roles in hospitality, particularly those involving customer interaction and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service and your enthusiasm for working in a restaurant environment. Mention why you are drawn to Heckfield Place and how you can contribute to their team.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heckfield Place
✨Showcase Your Customer Service Skills
As a waiter, excellent customer service is key. Be prepared to share examples of how you've positively engaged with guests in previous roles. Highlight your ability to handle difficult situations with grace and professionalism.
✨Demonstrate Teamwork
Heckfield Place values collaboration. Discuss your experience working closely with kitchen staff and other team members. Emphasise your willingness to support others and contribute to a harmonious work environment.
✨Express Your Passion for Food and Drink
Since the role involves serving food and drink that celebrates simplicity and seasonality, show your enthusiasm for culinary experiences. Mention any relevant knowledge about seasonal ingredients or your favourite dishes to impress the interviewers.
✨Prepare for Flexibility
The job requires an open schedule for evenings and weekends. Be ready to discuss your availability and willingness to adapt to the restaurant's needs. This shows your commitment and readiness to be part of the team.
