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- Tasks: Ensure hotel rooms and facilities are in top shape for guests.
- Company: Heckfield, a stunning Georgian hotel set in 400-acres of Hampshire.
- Benefits: Competitive salary, healthcare, discounts, and generous holiday allowance.
- Other info: Enjoy a supportive environment with opportunities for growth and recognition.
- Why this job: Join a creative team and make a real difference in guest experiences.
- Qualifications: Attention to detail and a passion for maintenance and safety.
The predicted salary is between 26500 - 26500 £ per year.
Heckfield is a living place: a Georgian family home lovingly restored to its classic origins and rewoven into 400-acres of Hampshire. Elegantly evolving, resolutely natural, we’re a beautiful piece of English history that redefines the idea of a hotel. We springboard from a storied past, celebrating the slow-and-simple now: a country haven — less than an hour from London — sculpted over centuries by ancient heather, woodland and meadow. We are now looking for a Maintenance Support to join our lovely Engineering team. We pride ourselves on providing training, development and a chance to progress within the company; if you would like to work in a collaborative and creative environment, please apply now.
Responsibilities
- Carry out pre-arrival checks of hotel rooms, suites and cottages, ensuring all fixtures, fittings, and equipment are functioning correctly.
- Identify and resolve minor maintenance issues where possible, ensuring rooms are operational and safe for guest use.
- Check lighting, plumbing, heating, cooling and all electrical items are in full working order.
- Report any faults, damages, or larger Engineering requirements promptly to the Engineering Manager or Assistant Manager.
- Ensure any identified issues are logged clearly and followed up where required.
- Support general Engineering tasks across the property as directed by the Engineering management.
- Maintain a strong attention to detail to ensure all checks are thorough and consistent.
- Work efficiently under pressure, particularly during busy changeover periods, to meet operational deadlines.
- Work alongside other departments offering support as and when required.
- Be aware of duty of care and adhere to health and safety legislation, policies and procedures.
- Be familiar with property safety, first aid, fire and emergency procedures and operate equipment safely and sensibly.
Benefits
- Basic Salary of £26,500 PA
- Tronc (Allocation for 2025 was £7,800+ per annum/ person based on full time hours)
- Increased holiday allowance
- Vitality healthcare cover
- Employee assistance programme
- Life assurance scheme (from day one, covering up to 2x your annual salary)
- 50% F&B discount when dining in our restaurants
- Company sick pay
- Enhanced maternity pay
- Enhanced paternity pay
- Recruit a Friend bonus (£1000)
- Monthly employee recognition scheme
- Annual employee parties
- Free staff meals
- 50% discount on Wildsmith Skin products
- Heckfield Plus - online discounts
Maintenance Support employer: Heckfield Place
Contact Detail:
Heckfield Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Support
✨Tip Number 1
Get to know the company! Heckfield is all about that blend of history and nature, so do a bit of research on their values and mission. When you show genuine interest in what they stand for, it’ll really help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Engineering team. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for practical assessments! As a Maintenance Support, you might face hands-on tests. Brush up on your skills related to plumbing, electrical work, and general maintenance tasks. Show them you’re ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Heckfield family. Let’s get you that job!
We think you need these skills to ace Maintenance Support
Some tips for your application 🫡
Show Your Passion for Maintenance: When writing your application, let us know why you're excited about the Maintenance Support role. Share any relevant experience or skills that make you a great fit for our lovely Engineering team.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application reflects that. Double-check for typos and ensure your information is clear and concise. We love a well-organised application!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight how your skills align with the responsibilities listed in the job description. We want to see how you can contribute to our beautiful piece of English history.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Heckfield Place
✨Know Your Stuff
Before the interview, brush up on your technical knowledge related to maintenance tasks. Familiarise yourself with common issues in hotel settings, like plumbing or electrical faults, so you can confidently discuss how you'd handle them.
✨Show Your Attention to Detail
During the interview, highlight your ability to notice the little things. Share examples of how you've successfully identified and resolved minor maintenance issues in the past, as this role requires a keen eye for detail.
✨Be a Team Player
Heckfield values collaboration, so be ready to talk about your experience working with other departments. Share stories that demonstrate your ability to support colleagues and contribute to a positive team environment.
✨Understand Health and Safety
Make sure you're familiar with health and safety regulations relevant to maintenance work. Discussing your knowledge of these policies will show that you take safety seriously and are prepared to adhere to the necessary procedures.