Housekeeping Attendant

Housekeeping Attendant

Full-Time 20400 - 30600 £ / year (est.) No home office possible
Heckfield Place

At a Glance

  • Tasks: Join our team to ensure rooms are spotless and guests are happy!
  • Company: Heckfield Place is a stunning hotel known for its unique character and craftsmanship.
  • Benefits: Enjoy a competitive salary, healthcare cover, discounts, and fun employee events.
  • Why this job: Be part of a friendly team in a creative environment with opportunities for growth.
  • Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit!
  • Other info: Flexible shifts and a chance to make a real impact on guest experiences.

The predicted salary is between 20400 - 30600 £ per year.

Heckfield Place offers various aspects across the surrounding grounds, with each bedroom crafted from natural materials and meticulous craftsmanship found throughout. There are six beautifully distinctive room types, situated in the main house, off the corridors and within the grounds.

We are now looking for a Housekeeping Attendant to join our lovely Housekeeping team.

Responsibilities

  • Carry out all after room duties
  • Attend to guest needs swiftly, or find someone who can
  • Report any damage, dirty or missing items during and after guests’ stay
  • Ensure that corridors, cupboards and cleaning buckets are cleaned on a daily basis
  • Ensure that check lists are signed at the end of your shift
  • Work as a team to ensure all rooms are cleaned to the highest standard
  • Service all rooms allocated to you
  • Cover evening shift and public area duties as and when necessary
  • Report any maintenance issues within the rooms, public area and grounds
  • Ensure the consistency of impeccable standard of cleanliness throughout your work
  • Assist in the cleanliness of all housekeeping areas
  • Perform all additional allocated daily tasks
  • Represent the department in a friendly and helpful manner to guests and colleagues alike

Benefits

  • Basic Salary of £25,500 PA
  • Tronc (Allocation for 2025 was £7,800+ per annum / per person based on full time hours)
  • Increased holiday allowance
  • Vitality healthcare cover
  • Employee assistance programme
  • Life assurance scheme (from day one, covering up to 2x your annual salary)
  • 50% F&B discount when dining in our restaurants
  • Company sick pay
  • Enhanced maternity pay
  • Enhanced paternity pay
  • Recruit a Friend bonus (£1000)
  • Monthly employee recognition scheme
  • Annual employee parties
  • Free staff meals
  • 50% discount on Wildsmith Skin products
  • Heckfield Plus – online discounts

At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now!

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Housekeeping Attendant employer: Heckfield Place

Heckfield Place is an exceptional employer that fosters a collaborative and creative work environment, perfect for those looking to grow within the hospitality industry. With a competitive salary, generous benefits including enhanced maternity and paternity pay, and a strong emphasis on employee development, you will find ample opportunities to thrive in your role as a Housekeeping Attendant. Located in the picturesque setting of Heckfield, you will be part of a team dedicated to maintaining the highest standards of cleanliness while enjoying unique perks such as discounts on dining and wellness products.
Heckfield Place

Contact Detail:

Heckfield Place Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeping Attendant

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Housekeeping Attendant at Heckfield Place. Understanding their emphasis on cleanliness and guest satisfaction will help you demonstrate your alignment with their values during any interactions.

✨Tip Number 2

Showcase your teamwork skills! Since the role involves working closely with others, be prepared to discuss examples of how you've successfully collaborated in previous jobs or experiences.

✨Tip Number 3

Research Heckfield Place's unique character and offerings. Being knowledgeable about their distinctive room types and commitment to craftsmanship can help you stand out as a candidate who genuinely cares about the establishment.

✨Tip Number 4

Prepare to discuss your approach to maintaining high standards of cleanliness. Think of specific strategies or techniques you use to ensure that every area is spotless, as this will resonate well with the hiring team.

We think you need these skills to ace Housekeeping Attendant

Attention to Detail
Time Management
Teamwork
Communication Skills
Customer Service Orientation
Problem-Solving Skills
Adaptability
Organisational Skills
Basic Cleaning Techniques
Ability to Follow Checklists
Physical Stamina
Reporting Skills
Knowledge of Health and Safety Standards

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Housekeeping Attendant position. Tailor your application to highlight relevant experience and skills that align with these duties.

Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Heckfield Place that appeal to you, such as their commitment to cleanliness and guest satisfaction, and explain how you can contribute to their team.

Highlight Relevant Experience: In your CV, emphasise any previous housekeeping or customer service experience. Use bullet points to clearly outline your responsibilities and achievements in past roles, focusing on your attention to detail and ability to work as part of a team.

Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your professionalism and attention to detail, which are crucial in a housekeeping role.

How to prepare for a job interview at Heckfield Place

✨Know the Role

Familiarise yourself with the responsibilities of a Housekeeping Attendant. Understand the importance of cleanliness and attention to detail, as well as how to handle guest requests efficiently.

✨Show Your Team Spirit

Emphasise your ability to work well in a team during the interview. Heckfield Place values collaboration, so share examples of how you've successfully worked with others in previous roles.

✨Demonstrate Your Customer Service Skills

Prepare to discuss how you would handle guest needs and complaints. Highlight any past experiences where you provided excellent customer service, as this is crucial for the role.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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