At a Glance
- Tasks: Ensure hotel rooms and facilities are in top shape for guests.
- Company: Heckfield, a stunning Georgian family home redefined as a unique hotel experience.
- Benefits: Competitive salary, healthcare, discounts, and opportunities for growth.
- Other info: Enjoy a collaborative culture with training and development opportunities.
- Why this job: Join a creative team and contribute to a beautiful, historic environment.
- Qualifications: Attention to detail and a proactive approach to maintenance tasks.
The predicted salary is between 26500 - 26500 £ per year.
Heckfield is a living place: a Georgian family home lovingly restored to its classic origins and rewoven into 400-acres of Hampshire. Elegantly evolving, resolutely natural, we’re a beautiful piece of English history that redefines the idea of a hotel. We springboard from a storied past, celebrating the slow-and-simple now: a country haven — less than an hour from London — sculpted over centuries by ancient heather, woodland and meadow.
We are now looking for a Maintenance Support to join our lovely Engineering team.
Responsibilities- Carry out pre-arrival checks of hotel rooms, suites and cottages, ensuring all fixtures, fittings, and equipment are functioning correctly.
- Identify and resolve minor maintenance issues where possible, ensuring rooms are operational and safe for guest use.
- Check lighting, plumbing, heating, cooling and all electrical items are in full working order.
- Report any faults, damages, or larger Engineering requirements promptly to the Engineering Manager or Assistant Manager.
- Ensure any identified issues are logged clearly and followed up where required.
- Support general Engineering tasks across the property as directed by the Engineering management.
- Maintain a strong attention to detail to ensure all checks are thorough and consistent.
- Work efficiently under pressure, particularly during busy changeover periods, to meet operational deadlines.
- Work alongside other departments offering support as and when required.
- Be aware of duty of care and adhere to health and safety legislation, policies and procedures.
- Be familiar with property safety, first aid, fire and emergency procedures and operate equipment safely and sensibly.
- Basic Salary of £26,500
- PATronc (Allocation for 2025 was £7,800+ per annum/ person based on full time hours)
- Increased holiday allowance
- Vitality healthcare cover
- Employee assistance programme
- Life assurance scheme (from day one, covering up to 2x your annual salary)
- 50% F&B discount when dining in our restaurants
- Company sick pay
- Enhanced maternity pay
- Enhanced paternity pay
- Recruit a Friend bonus (£1000)
- Monthly employee recognition scheme
- Annual employee parties
- Free staff meals
- 50% discount on Wildsmith Skin products
- Heckfield Plus - online discounts
At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.
Maintenance Support in Hook employer: Heckfield Place
Heckfield offers a unique and enriching work environment, nestled in the picturesque Hampshire countryside, where history meets modern hospitality. As a Maintenance Support team member, you will enjoy competitive benefits, including a generous salary, healthcare coverage, and opportunities for professional growth within a collaborative and creative culture. With a focus on employee well-being and recognition, Heckfield is committed to fostering a rewarding workplace that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Support in Hook
✨Tip Number 1
Get to know the company culture! Heckfield is all about elegance and natural beauty, so show us your appreciation for that in your conversations. Research their values and be ready to chat about how you can contribute to their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. A friendly chat can go a long way in making a lasting impression and might just get your foot in the door.
✨Tip Number 3
Prepare for the interview by practising common maintenance support questions. Think about scenarios where you've solved problems or worked under pressure, as these experiences will resonate well with the team at Heckfield.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Heckfield family.
We think you need these skills to ace Maintenance Support in Hook
Some tips for your application 🫡
Show Your Passion for Maintenance:When writing your application, let us know why you're excited about the Maintenance Support role. Share any relevant experiences or skills that make you a great fit for keeping our beautiful property in top shape!
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for typos and ensure your experience aligns with the responsibilities listed in the job description.
Highlight Teamwork Skills:We love a collaborative spirit! In your application, mention any past experiences where you've worked well with others, especially in high-pressure situations. It shows us you can thrive in our busy environment.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you on board with our lovely Engineering team!
How to prepare for a job interview at Heckfield Place
✨Know the Property Inside Out
Before your interview, take some time to research Heckfield and its unique history. Familiarise yourself with the property’s features and values, as this will show your genuine interest in the role and help you connect with the interviewers.
✨Demonstrate Your Attention to Detail
As a Maintenance Support, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you identified and resolved maintenance issues. Highlight how your thoroughness contributed to a safe and pleasant environment for guests.
✨Showcase Your Team Spirit
Heckfield values collaboration, so be ready to talk about your experience working in teams. Share instances where you supported colleagues or departments, especially during busy periods, to demonstrate your ability to work well under pressure.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety legislation relevant to maintenance roles. During the interview, express your commitment to adhering to these protocols and share any relevant training or certifications you may have.
