At a Glance
- Tasks: Welcome guests and manage reservations in a high-end restaurant setting.
- Company: Heckfield Place, a stunning hotel with a green Michelin star.
- Benefits: Competitive salary, healthcare, discounts, and opportunities for growth.
- Other info: Enjoy staff meals, recognition schemes, and a vibrant work culture.
- Why this job: Join a creative team and make every guest's experience memorable.
- Qualifications: Experience in hospitality or a passion for high-end dining.
The predicted salary is between 27037 - 27037 £ per year.
Heckfield Place is a beautifully restored hotel on a 400-acre farm in the county of Hampshire, just outside of London. In Marle and Hearth restaurants, we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. We're honoured to hold a green Michelin star at Marle.
Front of House is currently looking for a Host to join our F&B Team. Position responsibilities include but aren't limited to:
- Helping the Head Host with the coordination of reservations and table allocation, by researching the customers and updating the Reservation system.
- Providing a warm, friendly and professional welcome to all guests.
- Managing table reservations in an efficient and timely manner.
- Experience of working within, or desire to work within high-end restaurants.
- Completing daily opening and closing procedures as per operating manual for all restaurant outlets.
- Liaising with other hotel departments to ensure guests' needs are met and communicated in an efficient and timely manner.
- Reviewing all reservations for each shift and assigning suitable tables.
- Maintaining a good knowledge of all aspects of Heckfield Place and its operations.
- Having excellent attention to detail with good computer skills.
- Excellent attention to details and personal presentation.
Benefits:
- Salary: £27,037PA
- Tronc (Allocation for 2025 was £7,800+ per annum / per person based on full-time hours)
- Increased holiday allowance
- Vitality healthcare cover
- Employee assistance programme
- Life assurance scheme (from day one, covering up to 2x your annual salary)
- 50% F&B discount when dining in our restaurants
- Company sick pay
- Enhanced maternity pay
- Enhanced paternity pay
- Recruit a Friend bonus (£1000)
- Monthly employee recognition scheme
- Annual employee parties
- Free staff meals
- Daily briefings with the team, including food tasting – opportunities to work with the Home Farm
- 50% discount on Wildsmith Skin products
- Heckfield Plus - online discounts
- New Baby Gift
- Christmas gift
At Heckfield, we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now!
F&B Host in Hook employer: Heckfield Place
Heckfield Place is an exceptional employer, offering a unique opportunity to work in a stunning hotel set on a 400-acre farm in Hampshire. With a strong focus on employee development, a collaborative work culture, and generous benefits including enhanced maternity and paternity pay, as well as a monthly recognition scheme, we ensure our team feels valued and supported. Join us to be part of a passionate team that celebrates simplicity and quality in our dining experiences while enjoying the perks of working in a green Michelin-starred environment.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Host in Hook
✨Tip Number 1
Get to know Heckfield Place! Research the hotel, its values, and the F&B team. This way, when you walk in for your interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your warm welcome! As a Host, first impressions matter. Think about how you would greet guests and make them feel special. A friendly smile and genuine enthusiasm can go a long way.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage reservations and table allocations. Maybe even share a story about a time you handled a busy situation with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Heckfield family.
We think you need these skills to ace F&B Host in Hook
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for our F&B team.
Tailor Your Experience:Make sure to highlight any relevant experience you have in high-end restaurants. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Attention to Detail is Key:Since we value attention to detail, ensure your application is free from typos and errors. A polished application reflects your professionalism and shows us you care about the little things.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Heckfield Place
✨Know the Venue Inside Out
Before your interview, make sure you research Heckfield Place thoroughly. Familiarise yourself with its history, values, and the unique dining experiences offered at Marle and Hearth. This knowledge will not only impress your interviewers but also help you understand how you can contribute to their vision.
✨Showcase Your People Skills
As a Host, your role revolves around creating a warm and welcoming atmosphere. During the interview, share examples of how you've successfully managed guest interactions in previous roles. Highlight your ability to remain calm under pressure and your knack for making guests feel valued.
✨Demonstrate Attention to Detail
Heckfield Place values attention to detail, so be prepared to discuss how you ensure accuracy in reservations and table allocations. You might want to mention any systems or processes you've used in the past to keep everything organised and running smoothly.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and the restaurant's approach to sustainability. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
