Assistant House Manager

At Heckfield we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. When the sun sets, the Moon bar and House comes to life. With drinks and infusions made with the freshest ingredients, the house is the most intimate of meeting places. We also celebrate anything that comes from our land as well as a strong zero‑waste drive to send our team and our guests on a journey of education and discovery.

Location: Windsor, England, United Kingdom

Assistant House Manager

Position responsibilities include but are not limited to:

• Manage and co‑ordinate the day‑to‑day house operations.
• Check booking sheets for confirmed and unconfirmed lunch and dinner shifts to ensure all guest requests are met.
• Ensure house and bars are set‑up and closed to the required standard.
• Inspect any deliveries to ensure stock is present, correct and undamaged.
• Interact with guests to obtain feedback on product quality and service levels.
• Respond to and handle guest problems and complaints.
• Check menus daily with the kitchen and ensure those in circulation are correct, along with correct allergen information.
• Train, nurture and inspire the team by being positive and forward‑thinking.
• Host informative shift briefings and menu meetings.

Benefits

• Salary £35,227.50 PA
• Tronc (allocation for 2025 was £7,800+ per annum per person based on full‑time hours) after probation is passed
• Increased holiday allowance
• Vitality healthcare cover
• Employee assistance programme
• Life assurance scheme (from day one, covering up to 2× your annual salary)
• 50% F&B discount when dining in our restaurants
• Company sick pay
• Enhanced maternity pay
• Enhanced paternity pay
• Recruit a Friend bonus (£1,000)
• Monthly employee recognition scheme
• Annual employee parties
• Free staff meals
• Daily briefings with the team, including food tasting – opportunities to work with the Home Farm
• 50% discount on Wildsmith Skin products
• Heckfield Plus – online discounts
• New baby gift
• Christmas gift

At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.