At a Glance
- Tasks: Support clients with healthcare and pension schemes while managing data and communications.
- Company: Join Howden, a diverse and innovative company committed to positive change.
- Benefits: Define your career with flexible hours, hybrid work, and a supportive environment.
- Other info: Enjoy a dynamic workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in a fast-paced team while developing valuable skills.
- Qualifications: Motivated individuals with Microsoft Office skills and a can-do attitude are welcome.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
Provide operational support to prospects and clients in relation to their healthcare and risk and pension schemes including Group Private Medical Insurance, Group Life Assurance and Group Income Protection schemes, and Group Personal Pension schemes.
Insurance scheme administration including manipulating data and checking calculations.
Liaising with stakeholders including insurers, clients and colleagues.
Creating written correspondence including emails, letter and reports.
Adhering to processes and accurate maintenance of records.
Qualifications & Core Skills
- Motivation, tenacity, and a can-do approach.
- Competent ability in respect of Microsoft Office including Teams.
- Close attention to detail.
- Highly organised.
- A personable approach.
- Adaptability to change.
- A desire to learn.
- An ability to take ownership.
- An ability to create new relationships and build credibility.
- Environment & Expectations
You will work in a high volume and fast-paced environment, where teamwork and continuous improvement are key.
As a business regulated by the Financial Conduct Authority you will be expected to uphold the highest standards of integrity and professionalism.
Location & Working Arrangements
Hybrid role – Glasgow.
Benefits
What do we offer in return?
A career that you define.
At Howden, we value diversity – there is no one Howden type.
Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new.
We support each other in the small everyday moments and the bigger challenges.
We are determined to make a positive difference at work and beyond.
Reasonable adjustments: We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.
Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations.
Reach out to your Recruitment Partner if you want to know more.
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Client Service Specialist in Glasgow employer: HEBW
At Howden, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment in Glasgow. Our commitment to employee growth is evident through our focus on continuous improvement and the opportunity for hybrid working arrangements, ensuring a healthy work-life balance. We celebrate diversity and encourage individuals to bring their unique perspectives, fostering a culture where everyone can thrive and make a meaningful impact.