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- Tasks: Manage appointments and assist patients with their requests in a friendly manner.
- Company: A modern, high-achieving General Practice in Pennine West Yorkshire.
- Benefits: Excellent pay, supportive culture, and a positive working environment.
- Why this job: Join a dynamic team and make a difference in patient care every day.
- Qualifications: Experience in public interaction, great phone skills, and computer literacy required.
- Other info: Opportunity to work across three sites with career growth potential.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities:
- Manage appointments, prescriptions, visits and admin requests for patients.
- Respond to patients' specific requests for information on services offered by the Practice.
- Become expert in the Practice computer systems.
- Work closely with your and other teams, ensuring an effective level of service provided to patients and staff based within the Practice.
- Administration of chronic disease clinics and public health campaigns such as influenza.
- Processing of written correspondence.
- Processing of test results.
- Summarise all correspondence and test results onto the patients' medical record.
- Summarise new patients' records onto the clinical system.
Qualifications:
If you have a wealth of experience in dealing with the public in a calm, polite manner, possess excellent telephone skills and are computer literate, we may have the job for you.
About the Practice:
We are a large General Practice on three sites in the heart of Pennine West Yorkshire. A modern, professional and high achieving Practice, we offer excellent pay and conditions, a positive culture and supportive working environment.
Receptionist / Admin in Mytholmroyd employer: Hebden Bridge
Contact Detail:
Hebden Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Admin in Mytholmroyd
✨Tip Number 1
Get to know the Practice! Before your interview, do a bit of research on their services and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience in dealing with the public and managing admin tasks.
✨Tip Number 3
Show off your tech skills! Since being computer literate is key for this role, be ready to discuss your experience with different systems. If you’ve used similar software before, mention it and how it helped you in your previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Receptionist / Admin in Mytholmroyd
Some tips for your application 🫡
Show Off Your People Skills: Since you'll be dealing with patients all day, make sure to highlight your experience in managing public interactions. We want to see how you keep things calm and polite, even when the pressure's on!
Get Familiar with Our Systems: Mention any experience you have with computer systems or admin tasks. We’re looking for someone who can quickly become an expert in our practice’s systems, so let us know if you’ve got the tech skills!
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the responsibilities and qualifications listed, so we can see you’re a perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hebden Bridge
✨Know the Practice Inside Out
Before your interview, take some time to research the Practice. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Receptionist/Admin, you'll be dealing with patients daily. Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. This will demonstrate your ability to remain calm and polite under pressure.
✨Get Comfortable with Technology
Since the role requires proficiency in computer systems, brush up on any relevant software or tools mentioned in the job description. If you have experience with similar systems, be ready to discuss how you used them to improve efficiency.
✨Prepare for Teamwork Questions
Collaboration is key in this role. Think of instances where you've worked closely with others to achieve a common goal. Be prepared to share how you contributed to team success and how you handle conflicts within a team.