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For Companies At a Glance
- Tasks: Create engaging content and manage social media for a meaningful cause.
- Company: Heaven's Playground Org, dedicated to supporting those experiencing loss.
- Benefits: Gain valuable experience, enhance your skills, and make a real difference.
- Why this job: Use your creativity to help others and foster community support.
- Qualifications: Strong communication skills and a passion for social media.
- Other info: Flexible volunteer role with opportunities for personal growth and impact.
Join to apply for the Social Media Manager (Volunteer) role at Heaven's Playground Org. Community engagement and awareness using your skills to bring the community to our social media pages with visuals, engaging content, short videos, blogs, information and campaigns about bereavement such as ‘Say Their Names’ or showcasing a Ribbon Tree during Baby Loss Awareness Week.
Responsibilities
- Combating isolation and finding the unheard.
- Broadening our reach by managing five diverse platforms (Instagram, LinkedIn, X, TikTok, and Facebook), ensuring our message of support reaches people from different backgrounds and age groups.
- Creating a safe space: crafting posts and monitoring engagement with a consistent, empathetic tone to establish Heaven's Playground as a non‑judgmental sanctuary online.
- Direct connection: managing every share, comment, and message to connect individuals with resources such as a Certificate of Life, information about a Memory Box, or reassuring words.
- Amplifying our mission and remembrance: controlling the volume and tone of social media to support core activities and promote remembrance projects like the Perpetual Flame.
- Honouring lives: showcasing remembrance initiatives respectfully to participate in the collective healing process of “Saying Their Names.”
- Driving support: using campaigns and content to raise awareness of our purpose and encourage donations, driving traffic to the online shop and donation pages.
- Fostering diversity and inclusion: engaging across platforms with diverse communities to maintain an inclusive presence.
- Representing all loss: acknowledging the spectrum of loss experiences, from baby loss to the loss of a parent, so all grievers feel represented and welcomed.
- Attracting diverse voices: creating an inclusive social media presence that attracts those in need of our support.
What are we looking for?
Core Skills
- Content creation – ability to write compelling copy, create graphics and produce videos that align with our charity's voice.
- Platform knowledge – deep understanding of major platforms and their nuances.
- Analytics and data – use analytics tools to track metrics, measure campaign success and inform future strategies.
- Social media marketing – knowledge of creating strategies, managing campaigns, and using social media to achieve business goals.
Essential Soft Skills
- Communication – excellent verbal and written skills, adapting tone for different audiences.
- Creativity – ability to think creatively and develop innovative ideas for content and campaigns.
- Customer service – strong aptitude for community management, engaging with followers and handling client service issues professionally.
- Adaptability and attention to detail – capacity to stay current with changing social media landscape while remaining thorough and precise.
Experience and Education
- Hands‑on experience – practical experience is crucial.
- Relevant education – a qualification in marketing, communications, journalism or business is beneficial but not essential.
- Tool proficiency – familiarity with analytics software, image and video editing programs and content management systems.
Duties
- Manage and create content for all core profiles: Instagram, LinkedIn, X, TikTok, and Facebook.
- Develop a consistent, empathetic and engaging tone of voice across all platforms.
- Monitor comments and messages, ensuring respectful and timely responses (passing on complex grief support queries to the core team).
Social Media Manager (Volunteer) - Volunteer in Crewe employer: Heaven's Playground Org
Contact Detail:
Heaven's Playground Org Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Manager (Volunteer) - Volunteer in Crewe
✨Tip Number 1
Get to know the organisation inside out! Before your interview, dive into Heaven's Playground Org's mission and values. This way, you can show how your skills align with their goals and demonstrate genuine passion for their cause.
✨Tip Number 2
Show off your creativity! Prepare a mini portfolio of your best social media content, whether it's graphics, videos, or engaging posts. This will give them a taste of what you can bring to the table and how you can amplify their message.
✨Tip Number 3
Be ready to chat about analytics! Brush up on how you've used data to inform your strategies in the past. They’ll want to see that you can track success and adapt your approach based on what the numbers say.
✨Tip Number 4
Don’t forget to connect with them on social media! Engage with their posts and share your thoughts. This shows you're already invested in their community and helps you stand out as a proactive candidate.
We think you need these skills to ace Social Media Manager (Volunteer) - Volunteer in Crewe
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for community engagement shine through. We want to see how much you care about making a difference and how your skills can help us amplify our mission.
Tailor Your Content: Make sure to customise your application to reflect the specific role of Social Media Manager. Highlight your experience with content creation and platform knowledge, and don’t forget to mention any relevant campaigns you've worked on that align with our values.
Be Authentic: We’re all about creating a safe space, so be yourself in your application! Use a tone that feels natural to you, and don’t hesitate to share personal experiences that connect you to our cause.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for this role!
How to prepare for a job interview at Heaven's Playground Org
✨Know Your Platforms
Before the interview, make sure you’re familiar with the nuances of Instagram, LinkedIn, X, TikTok, and Facebook. Each platform has its own vibe and audience, so be ready to discuss how you would tailor content for each one.
✨Showcase Your Creativity
Prepare examples of your past work that highlight your creativity in content creation. Whether it’s compelling copy, eye-catching graphics, or engaging videos, having a portfolio ready will help demonstrate your skills effectively.
✨Understand the Mission
Dive deep into Heaven's Playground Org's mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goal of supporting those dealing with bereavement.
✨Engagement is Key
Think about how you would manage community engagement. Be ready to share strategies for responding to comments and messages empathetically, and how you would handle sensitive topics while maintaining a supportive online environment.
