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- Tasks: Join our team to serve delicious desserts and provide excellent customer service.
- Company: Heavenly Desserts, the UK's leading premium dessert company.
- Benefits: Enjoy 28 holiday days, a pension scheme, and 25% employee discount.
- Why this job: Be part of a fun, energetic team in a bustling restaurant environment.
- Qualifications: Great team player with excellent customer service skills.
- Other info: Flexible hours, opportunities for skill development, and a supportive work culture.
Christmas Temp Position
Team Member:
We are seeking customer-focused Restaurant Team Members to join our iconic Heavenly Desserts store in Merry Hill. Our team includes FOH / Waiting Staff and BOH / kitchen team members. The perfect candidate is someone who has a passion for all things food and beverage and thrives off a bustling environment.
What we offer you
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. We will provide you with the training and support you need to perform your job well. For those keen to develop you\’ll have the opportunity to learn new skills.
In addition, on offer:
- 28 holiday days
- Automatic enrolment into a workplace pension scheme
- 25% employee discount
- Free Drinks on shift
About Us
We are the UK\’s leading premium dessert company offering our guests a world class dining experience while serving the finest desserts and exquisite beverages.
Job Summary and Mission:
To create the Heavenly Desserts experience for our guests by providing courteous, prompt service, quality beverages and desserts, and maintaining a clean and comfortable restaurant environment.
Key Responsibilities:
- To greet and seat guests and ensure guests expectations are exceeded.
- Being a friendly and professional face of the restaurant.
- Work with the management team to ensure the booking procedure is followed and works flawlessly.
- Taking customer orders, serving customers, clearing/setting tables and providing excellent customer service.
- Work as part of a large team to create picture-perfect desserts and drinks from our extensive menu.
- Helping the KP/Pot wash when required.
- To uphold the Heavenly Desserts premium service experience consistently for all our guests.
- Upholding compliance towards all health and safety, food safety guidelines, following policies and procedures and maintaining a spotlessly clean working environment.
- Work as part of a fun & energetic team to create picture-perfect desserts and drinks from our luxury menu.
- Maintaining a clean kitchen, upholding all company policies and cleaning practices. Upholding compliance requirements with regards to Food Safety, Health & Safety, Personal Hygiene, etc.
- Must be available to work between the hours of 10:00am and 23:30pm and have access to reliable transportation to get to and from Merry Hill.
- Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request.
- Perform additional duties to facilitate the restaurant\’s operations, as needed.
Key Skills:
- Demonstrate that you are a great team player
- Ability to work unsupervised during busy times
- Excellent customer service skills, with a great eye for detail
- Comfortable and confident when dealing with customers
- Good organisational skills
- Have a smart appearance
- You will need to be enthusiastic, engaging, hardworking and comfortable with the fast pace of a busy restaurant
- Keen to learn
- Be fun loving, social and a team player.
If you think you have what it takes to be a part of a winning team within a prestigious brand in Merry Hill, and you like to have fun while working with a fantastic team, please get in touch today with your CV.
Next, we\’ll review your details, and if successful we\’ll invite you to meet the manager so we can learn more about you and your experience.
Heavenly Desserts is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.
We look forward to hearing from you
Job Types: Full-time, Part-time
Pay: £10.00-£12.25 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
Reference ID: Team Member Merry Hill
Expected start date: 01/05/2025
Restaurant Staff employer: Heavenly Desserts Merry Hill
Contact Detail:
Heavenly Desserts Merry Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Staff
✨Tip Number 1
Get to know the restaurant vibe! Before applying, pop in for a coffee or dessert. This way, you can see how the team interacts and what the atmosphere is like. Plus, it gives you a chance to chat with staff and show your enthusiasm!
✨Tip Number 2
When you apply through our website, make sure to highlight your customer service skills. We love team players who can keep things fun and friendly, so share any relevant experiences that showcase your ability to connect with customers.
✨Tip Number 3
Prepare for your interview by thinking about how you can contribute to our Heavenly Desserts experience. Be ready to discuss how you can help create that perfect dining atmosphere and keep our guests smiling!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you message can go a long way in showing your interest and enthusiasm for the role. It’s a great way to remind us why you’d be a fantastic addition to our team!
We think you need these skills to ace Restaurant Staff
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and beverages shine through! Share any experiences you've had in restaurants or with food that highlight your enthusiasm. We want to see that you’re excited about joining our Heavenly Desserts team!
Be Personable and Friendly: Since we’re all about creating a welcoming atmosphere, make sure your application reflects your friendly personality. Use a warm tone and maybe even share a fun story about a time you provided great customer service. We’re looking for team players who can connect with our guests!
Highlight Teamwork Skills: We thrive on teamwork here at Heavenly Desserts, so don’t forget to mention your ability to work well with others. Whether it’s in a busy restaurant or another setting, share examples of how you’ve collaborated with teammates to achieve a common goal. We love seeing that spirit!
Keep It Neat and Professional: Make sure your CV is tidy and easy to read. Use clear headings and bullet points to showcase your skills and experience. A polished application shows us that you care about the details, which is super important in our bustling restaurant environment. And remember, apply through our website for the best chance!
How to prepare for a job interview at Heavenly Desserts Merry Hill
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Heavenly Desserts' menu. Being able to discuss your favourite desserts and drinks shows your passion for food and beverage, which is key for this role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your ability to create a memorable experience for guests.
✨Emphasise Teamwork
Since this role involves working as part of a large team, be ready to talk about your experiences collaborating with others. Highlight any situations where you helped a team succeed or contributed to a positive work environment.
✨Dress Smart and Be Engaging
First impressions matter! Dress smartly for your interview and be sure to engage with the interviewer. A friendly smile and a positive attitude can go a long way in showing that you're the right fit for the fun and energetic atmosphere at Heavenly Desserts.