Key Account Manager -Service (Permanent) in London
Key Account Manager -Service (Permanent)

Key Account Manager -Service (Permanent) in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive growth by managing key accounts in retail and distribution channels.
  • Company: Dynamic FMCG company focused on innovation and customer satisfaction.
  • Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
  • Why this job: Make a real impact by building strong partnerships and driving business success.
  • Qualifications: Degree in Business/Marketing/Economics and 3-8 years of relevant experience.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Key Responsibilities:

  • Develop and execute prospection & acquisition strategies for new key accounts in modern trade, supermarkets, and distribution networks.
  • Set and own volume/revenue targets by channel (including supermarkets, hypermarkets, cash & carry, wholesalers) and by account.
  • Build, manage and grow a high-value portfolio of key accounts across retail and distribution channels.
  • Ensure excellent customer satisfaction, strong partnerships, and long-term loyalty.
  • Coordinate full pre- and post-sales support, execution in-store/wholesale, and swift issue resolution.
  • Analyse key account performance, category trends, market dynamics, and competitors; deliver actionable insights.
  • Monitor and report regularly on market/competitor activity across supermarket and distribution sectors.
  • Manage the business like a standalone unit – full accountability for revenue, costs, ROI, trade spend, and profitability.
  • Evaluate marketing/trade/promotional activities and recommend data-driven improvements for maximum impact.

Requirements:

  • Degree educated (Business/Marketing/Economics preferred).
  • Significant experience (typically 3–8+ years) in Key Account / Channel Management within FMCG or Tobacco industry – essential experience managing supermarket/modern trade accounts and/or distributors/wholesalers in a similar role.
  • Professional-level English (fluent business communication).
  • Strong entrepreneurial mindset and results orientation.
  • Proven ability to deliver client-focused solutions and drive growth in retail and distribution environments.
  • Excellent analytical skills, numerical fluency, and data-driven decision making.
  • Outstanding communication, negotiation, influencing, and stakeholder management skills at all levels.
  • Hands-on, resilient, and thrives in a fast-paced, target-driven commercial setting.

Key Account Manager -Service (Permanent) in London employer: Heaven Gifts

As a Key Account Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a strong emphasis on teamwork, and the opportunity to manage high-value accounts in the vibrant FMCG sector. Join us to make a meaningful impact while enjoying a culture that values innovation and excellence.
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Contact Detail:

Heaven Gifts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager -Service (Permanent) in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its key accounts. Understand their market position and competitors. This will help you tailor your answers and show that you’re genuinely interested in helping them grow their business.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in managing supermarket accounts. Highlight your achievements and how you can bring value to their team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Key Account Manager -Service (Permanent) in London

Prospection Strategies
Acquisition Strategies
Volume/Revenue Target Setting
Key Account Management
Customer Satisfaction
Partnership Building
Pre- and Post-Sales Support
Issue Resolution
Performance Analysis
Market Dynamics Analysis
Competitor Activity Monitoring
Business Accountability
Data-Driven Decision Making
Communication Skills
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing key accounts, especially in the FMCG or Tobacco industry. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven growth and built strong partnerships in previous positions.

Showcase Your Analytical Skills: Since this role requires strong analytical skills, don’t forget to mention any relevant experience you have with data analysis and market insights. We love candidates who can turn numbers into actionable strategies!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!

How to prepare for a job interview at Heaven Gifts

✨Know Your Numbers

As a Key Account Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to revenue, ROI, and market trends in the FMCG or Tobacco industry. Be ready to discuss how you've used data to drive decisions in past roles.

✨Showcase Your Success Stories

Prepare specific examples of how you've successfully managed key accounts or driven growth in retail environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.

✨Understand the Market Landscape

Research the company’s position within the supermarket and distribution sectors. Be prepared to discuss competitors and market dynamics, and share your insights on how you would approach account management in this context.

✨Demonstrate Your Communication Skills

Since strong communication is crucial for this role, practice articulating your thoughts clearly and confidently. Prepare to engage in role-play scenarios that may involve negotiation or stakeholder management to showcase your influencing skills.

Key Account Manager -Service (Permanent) in London
Heaven Gifts
Location: London

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