At a Glance
- Tasks: Welcome guests, take orders, and serve delicious food with a smile.
- Company: Join the vibrant Boparan Restaurant Group's Front of House Team.
- Benefits: Enjoy 50% off meals for you and friends, plus flexible hours.
- Other info: Opportunities for training, development, and career growth await you!
- Why this job: Be the face of our restaurant and create memorable dining experiences.
- Qualifications: Enthusiastic, customer-focused, and thrive in a fast-paced environment.
The predicted salary is between 9.9 - 12.1 £ per hour.
Join Our Front of House Team and Create Memorable Dining Experiences! Be the Face of Our Restaurant Hub!
At Our Restaurant Hub, we’re bringing together a vibrant mix of beloved brands from the Boparan Restaurant Group, including Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all under one roof. We’re not just serving food; we’re creating moments that make people smile.
Why This Role Is Special:
As a Front of House Team Member, you’ll be the warm, welcoming face of our restaurant. You’ll play a key role in making every guest feel valued and ensuring they have an outstanding dining experience. Whether it’s greeting customers, taking orders, or serving delicious food, your friendly personality and attention to detail will set the tone for a great meal.
Your Key Responsibilities:
- Greet and Seat: Welcome every guest with a smile, making them feel at home from the moment they walk in.
- Take Orders: Provide excellent service by taking orders accurately and efficiently, answering any questions with a positive attitude.
- Serve with a Smile: Deliver food and drinks to the table promptly, ensuring everything is perfect for the guest.
- Customer Care: Handle any special requests or concerns with professionalism and a can-do spirit.
- Keep it Clean: Maintain a tidy and organised front-of-house area, ensuring a pleasant environment for guests.
- Team Collaboration: Work closely with your team to ensure seamless service from start to finish.
What We Offer:
- Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus additional perks!
- Training and Development: Opportunities to grow your skills and advance in your career.
- Supportive Environment: Join a team that values collaboration and mutual support.
- Flexible Hours: We offer flexible working schedules to fit your lifestyle.
Are You the Team Member We’re Looking For?
If you’re enthusiastic, customer-focused, and love working in a fast-paced environment, we’d love to meet you! Join us and be a part of creating amazing dining experiences that keep our guests coming back.
Apply Now and Start Your Journey with Us!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Our Heaton Park Restaurant Hub has a wide variety of options available from burgers to fish and chips to toasties. Pop in and try Ed’s Breakfast to start your day off right or Slim Chicken’s delicious tenders. If you need your burger fix we have GBK as well as Harry Ramsden’s world famous fish and chips. Caffe Carluccio’s offers you a delicious selection of cakes and pastries to go with your authentic Italian coffee.
Front of House Team Member in Manchester employer: Heaton Park
At Boparan Restaurant Group, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work environment at our Heaton Park Restaurant Hub. As a Back of House Team Member, you'll enjoy generous discounts, flexible hours, and ample opportunities for training and career advancement, all while being part of a passionate team dedicated to culinary excellence and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heaton Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Heaton Park
Don't be shy about reaching out to Heaton Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heaton Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heaton Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
