At a Glance
- Tasks: Lead a vibrant pub team, ensuring exceptional service and delicious food.
- Company: The Knot Inn, a charming countryside pub with a strong community focus.
- Benefits: Competitive salary, staff discounts, health insurance, and generous holiday allowance.
- Other info: Flexible shifts and real opportunities for career progression.
- Why this job: Join a family-run business and shape the future of a beloved local pub.
- Qualifications: Experience in hospitality management and a passion for guest experiences.
The predicted salary is between 30000 - 40000 € per year.
The Knot Inn is a thriving and picturesque countryside pub near Rudyard Lake, renowned for its rich heritage, quality seasonal food and warm hospitality. Popular with tourists, walkers, cyclists and locals alike, we are proud of our strong reputation and community ties as a family-run business.
We are now seeking an exceptional General Manager to lead the team, build on our success and take the business to the next level. This is an exciting opportunity for an experienced General Manager or a strong Assistant/Deputy Manager ready to step up into a senior leadership role, working closely alongside our Head Chef to drive standards, service and growth across the business.
What you'll be doing:
- Take full responsibility for the day-to-day running of The Knot Inn
- Lead, motivate and develop front of house and kitchen teams
- Work closely alongside our Head Chef to deliver exceptional locally produced food and outstanding customer service
- Build a strong front and back of house partnership to ensure smooth daily operations
- Create a positive team culture focused on high standards and accountability
- Drive sales, profitability and business growth through strong commercial management
- Develop and maintain an exciting drinks offer including products from local suppliers
- Manage rotas, labour control and staffing levels using company systems
- Oversee stock control, ordering, margins and waste management
- Recruit, induct and train new team members, ensuring ongoing development
- Conduct performance reviews and provide team welfare support
- Ensure licensing, health and safety, fire procedures and food safety standards are fully maintained
- Handle guest feedback professionally and resolve issues effectively
- Maintain high presentation standards throughout the pub and grounds
- Work closely with senior leadership on business performance, strategy and future plans
About you:
- Previous experience as a General Manager, Deputy Manager or Assistant Manager within hospitality
- A genuine passion for hospitality and delivering memorable guest experiences
- Strong leadership skills with the ability to train, develop and motivate teams
- Experience working in a busy pub, bar or restaurant environment
- Commercial awareness with a strong understanding of profit and margins
- Excellent customer service focus with high personal standards
- Confident, organised and calm under pressure
- Able to build strong working relationships with kitchen and front of house teams
- Flexible, adaptable and hands-on in your approach
- Good knowledge of health and safety, fire safety and compliance procedures
- Reliable, professional and committed to success
- Full UK driving licence and access to transport due to our rural location
Working pattern:
- 5 days per week
- Shifts will include a mix of days, evenings and weekends
- Bank holidays required as part of a hospitality business
- Flexibility essential to meet the demands of a busy operation
- Christmas Day off
What we offer:
- A rewarding leadership role within a respected and growing business
- Opportunity to work alongside a talented Head Chef to shape the future of the pub
- Support from a friendly family-run company that values its people
- Real opportunities for progression as the business grows
- Staff discounts
- Staff referral scheme
- Life and permanent health insurance after qualifying period
- 28 days holiday including bank holidays, increasing with service to a maximum of 33 days
- Free car parking
- A positive and professional working environment
General Manager in Macclesfield employer: Heaton House Farm
The Knot Inn is an exceptional employer, offering a rewarding leadership role in a picturesque countryside setting near Rudyard Lake. As a family-run pub, we pride ourselves on our strong community ties and commitment to staff development, providing real opportunities for progression alongside a talented team. With a focus on high standards, a positive work culture, and comprehensive benefits including staff discounts and health insurance, we ensure our employees feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about opportunities at The Knot Inn. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show up and shine! If you can, visit The Knot Inn for a meal or a drink. Get a feel for the place and its vibe, then mention your experience during interviews. It shows genuine interest and helps you stand out.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research The Knot Inn’s menu, values, and community involvement. This will help you tailor your answers and demonstrate that you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager in Macclesfield
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering memorable guest experiences and how you’ve contributed to a positive team culture.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with what we’re looking for in a General Manager at The Knot Inn.
Highlight Leadership Skills:As a potential leader, it’s crucial to showcase your ability to motivate and develop teams. Include examples of how you've successfully led teams in the past and any strategies you've used to drive performance and accountability.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Knot Inn!
How to prepare for a job interview at Heaton House Farm
✨Know the Pub Inside Out
Before your interview, make sure you research The Knot Inn thoroughly. Familiarise yourself with its history, menu, and community involvement. This will not only show your genuine interest but also help you discuss how you can contribute to its success.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples of how you've motivated teams in the past, handled challenges, and driven growth. Be ready to discuss your approach to building a positive team culture and how you plan to lead at The Knot Inn.
✨Demonstrate Commercial Awareness
Understanding profit margins and commercial management is crucial for this role. Brush up on your knowledge of stock control, ordering, and waste management. Be prepared to discuss how you would drive sales and profitability while maintaining high standards.
✨Prepare for Scenario Questions
Expect questions about handling guest feedback and resolving issues. Think of specific scenarios from your past experience where you successfully managed customer complaints or improved service. This will highlight your problem-solving skills and customer service focus.
