At a Glance
- Tasks: Support daily operations and deliver excellent customer service in a thriving countryside pub.
- Company: The Knot Inn, a family-run pub with a strong community reputation.
- Benefits: Competitive salary, staff discounts, life insurance, and up to 33 days holiday.
- Other info: Great career progression opportunities in a growing business.
- Why this job: Join a supportive team and make a real impact in a vibrant hospitality environment.
- Qualifications: Experience in hospitality management and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
The Knot Inn is a thriving countryside pub near Rudyard Lake, known for its rich heritage, quality seasonal food and warm hospitality. Popular with tourists, walkers, cyclists and locals alike, we are proud of our strong reputation and community ties as a family-run business.
We are looking for an organised and motivated Assistant Manager to support the day-to-day running of the business. This is an excellent opportunity for someone with hospitality management experience who enjoys a hands-on role while also taking ownership of key administrative and operational duties.
Working closely with the General Manager and Head Chef, you will help drive standards, service and efficiency across the business.
- Support the daily running of the pub and ensure smooth operations
- Lead by example on the floor and deliver excellent customer service
- Manage shifts and support the team during busy service periods
- Manage rotas, staffing levels and holiday requests using company systems
- Assist with recruitment, onboarding and training of new team members
- Support stock control, ordering, invoices and supplier communication
- Monitor labour costs, stock margins and weekly performance figures
- Step up to manage the business in the absence of the General Manager
Previous experience as an Assistant Manager, Supervisor or Duty Manager in hospitality is required. You should be confident using email, booking systems and computer-based systems, and have a passion for hospitality and customer service. A full UK driving licence and access to transport is necessary due to the rural location.
Career progression opportunities within a growing business include:
- Supportive family-run company culture
- Staff discounts
- Staff referral scheme
- Life insurance after qualifying period
- 28 days holiday including bank holidays, increasing with service to a maximum of 33 days
- Free on-site parking
- 10 hour shifts
- Day shifts
- Evening shifts
- Bank holidays
Assistant Manager Restaurant in Macclesfield employer: Heaton House Farm
Contact Detail:
Heaton House Farm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Restaurant in Macclesfield
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. This way, you can chat with staff and customers, showing your genuine interest in The Knot Inn and its community vibe.
✨Tip Number 2
Show off your hands-on experience! When you're chatting with the hiring team, share specific examples of how you've led a team during busy shifts or improved service standards in your previous roles.
✨Tip Number 3
Be ready to discuss your organisational skills. Talk about how you've managed rotas, staffing levels, and even tackled stock control. This will highlight your ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the pub's future plans or how they support staff development. It’ll make you stand out as someone who’s genuinely invested in the role.
We think you need these skills to ace Assistant Manager Restaurant in Macclesfield
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to excellent customer service and how you’ve made a positive impact in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Manager role at The Knot Inn. Highlight relevant experience, especially in managing teams and operations, and don’t forget to mention your familiarity with systems like rotas and stock control.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and experience at a glance. We appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team at The Knot Inn!
How to prepare for a job interview at Heaton House Farm
✨Know the Pub Inside Out
Before your interview, take some time to research The Knot Inn. Familiarise yourself with their menu, values, and community involvement. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or handled a busy service period. Highlight how you motivated your team and ensured excellent customer service.
✨Be Ready for Operational Questions
Expect questions about managing shifts, staffing levels, and stock control. Brush up on your knowledge of these areas and be ready to discuss how you've handled similar responsibilities in previous roles.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share stories that reflect your passion for customer service and how you’ve gone above and beyond to create memorable experiences for guests.