At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional guest experiences.
- Company: The Knot Inn, a friendly country pub with a strong community vibe.
- Benefits: Competitive salary, flexible hours, staff discounts, and career progression.
- Why this job: Join a supportive team and make every guest's visit memorable.
- Qualifications: Experience in hospitality and a passion for great service.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Are you passionate about great service and leading by example? We’re looking for an enthusiastic and hands‑on Front of House Supervisor to join our friendly team at The Knot Inn, a welcoming country pub in the heart of Rushton Spencer.
About The Knot Inn
The Knot Inn is a traditional countryside pub known for its warm atmosphere, freshly prepared food and excellent selection of drinks. We’re proud to offer relaxed dining, a friendly welcome and a strong sense of community.
The Role
As Front of House Supervisor you’ll play a key part in ensuring every guest enjoys an exceptional experience. You’ll lead shifts, support the front‑of‑house team and work closely with the management team to maintain our high standards.
Your Main Responsibilities
- Supervising front‑of‑house operations during busy service periods
- Delivering excellent customer service and setting a positive example for the team
- Supporting staff training, stock control and cash handling
- Ensuring the dining and bar areas are clean, organised and welcoming
- Assisting management with day‑to‑day operations, administration and team coordination
About You
- Friendly, confident, and guest‑focused
- Experienced in restaurant, bar, or pub service (supervisory experience is a bonus)
- A natural leader who enjoys motivating and supporting others
- Organised and proactive, with a keen eye for detail
- Flexible to work evenings, weekends and bank holidays as part of a rota
- Part‑time or full‑time, permanent, 40 hours per week; willing to work 5 days out of 7 including weekends and bank holidays
- Open to a TOIL system to ensure good work‑life balance
What We Offer
- A rewarding experience – working as part of a friendly, award‑winning team
- Variety – no two days are ever the same
- Supportive, family‑run company culture that cares about its team
- Career progression as the company grows
- Flexible working days and hours (no work on Christmas Day or Boxing Day)
- Staff events to celebrate success
- Guest experience – overnight stay at the farm to experience our rooms
- Discounts on tickets and products
- Staff referral scheme – rewards for bringing new team players
- Competitive salary
- TOIL system for extra hours worked
- Life and permanent health insurance (after qualifying period)
- Pension scheme
- 28 days holiday (including bank holidays; pro‑rated for part‑time), increasing to a maximum of 33 days
- Reward programmes recognising long‑term service
- Free car parking
Food and Beverage Supervisor employer: Heaton House Farm
Contact Detail:
Heaton House Farm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Get to know the pub! Before your interview, pop into The Knot Inn for a drink or a bite to eat. This way, you can chat with the staff and get a feel for the atmosphere, which will help you stand out during your interview.
✨Tip Number 2
Show off your leadership skills! When you're chatting with the hiring team, share specific examples of how you've motivated and supported your previous teams. We love to hear about your hands-on approach and how you’ve handled busy service periods.
✨Tip Number 3
Be flexible and open-minded! Since the role requires working evenings and weekends, let them know you’re ready to adapt. Highlight your willingness to jump in wherever needed to keep the pub running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our friendly team at The Knot Inn. Don’t miss out on this opportunity!
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for great service shine through in your application. We want to see that you're not just looking for a job, but that you genuinely care about creating exceptional experiences for our guests.
Tailor Your CV: Make sure your CV highlights your relevant experience in the food and beverage industry. We love seeing how you've led teams or provided excellent customer service in previous roles, so don’t hold back!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for The Knot Inn. Share specific examples of your leadership skills and how you’ve motivated others in a busy environment. Keep it friendly and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Heaton House Farm
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Knot Inn. Understand its atmosphere, menu, and what makes it special. This will not only show your genuine interest but also help you answer questions about how you can contribute to the pub's unique vibe.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or handled a busy service period. Highlighting these moments will demonstrate your capability to manage and inspire others.
✨Emphasise Customer Service
Customer service is at the heart of this role. Be ready to discuss your approach to delivering excellent service and how you would handle difficult situations with guests. Sharing specific anecdotes will make your answers more relatable and impactful.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.