At a Glance
- Tasks: Lead a vibrant pub team, ensuring exceptional service and delicious food.
- Company: The Knot Inn, a charming countryside pub with a strong community focus.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Other info: Dynamic work environment with flexible shifts and a supportive team culture.
- Why this job: Join a family-run business and make a real impact in hospitality.
- Qualifications: Experience in hospitality management and a passion for guest satisfaction.
The predicted salary is between 30000 - 40000 € per year.
The Knot Inn is a thriving and picturesque countryside pub near Rudyard Lake, renowned for its rich heritage, quality seasonal food and warm hospitality. Popular with tourists, walkers, cyclists and locals alike, we are proud of our strong reputation and community ties as a family-run business.
We are now seeking an exceptional General Manager to lead the team, build on our success and take the business to the next level. This is an exciting opportunity for an experienced General Manager or a strong Assistant/Deputy Manager ready to step up into a senior leadership role, working closely alongside our Head Chef to drive standards, service and growth across the business.
What you'll be doing:
- Take full responsibility for the day-to-day running of The Knot Inn
- Lead, motivate and develop front of house and kitchen teams
- Work closely alongside our Head Chef to deliver exceptional locally produced food and outstanding customer service
- Build a strong front and back of house partnership to ensure smooth daily operations
- Create a positive team culture focused on high standards and accountability
- Drive sales, profitability and business growth through strong commercial management
- Develop and maintain an exciting drinks offer including products from local suppliers
- Manage rotas, labour control and staffing levels using company systems
- Oversee stock control, ordering, margins and waste management
- Recruit, induct and train new team members, ensuring ongoing development
- Conduct performance reviews and provide team welfare support
- Ensure licensing, health and safety, fire procedures and food safety standards are fully maintained
- Handle guest feedback professionally and resolve issues effectively
- Maintain high presentation standards throughout the pub and grounds
- Work closely with senior leadership on business performance, strategy and future plans
About you:
- Previous experience as a General Manager, Deputy Manager or Assistant Manager within hospitality
- A genuine passion for hospitality and delivering memorable guest experiences
- Strong leadership skills with the ability to train, develop and motivate teams
- Experience working in a busy pub, bar or restaurant environment
- Commercial awareness with a strong understanding of profit and margins
- Excellent customer service focus with high personal standards
- Confident, organised and calm under pressure
- Able to build strong working relationships with kitchen and front of house teams
- Flexible, adaptable and hands-on in your approach
- Good knowledge of health and safety, fire safety and compliance procedures
- Reliable, professional and committed to success
- Full UK driving licence and access to transport due to our rural location
Working pattern: 5 days per week. Shifts will include a mix of days, evenings and weekends.
Locations
General Manager in Cheshire, Warrington employer: Heaton House Farm
The Knot Inn is an exceptional employer, offering a vibrant work culture in a picturesque countryside setting near Rudyard Lake. As a family-run pub, we prioritise community ties and employee development, providing opportunities for growth and leadership within a supportive team environment. With a focus on quality service and locally sourced food, our General Manager role promises a rewarding experience for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know The Knot Inn. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal meet-up, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made a difference in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Visit our website regularly and apply directly. It shows initiative and gives you a better chance of being noticed by the hiring team.
✨Tip Number 4
Prepare for the unexpected! In the hospitality world, things can change quickly. Be ready to discuss how you handle pressure and adapt to new challenges during interviews. It’s all about showing you’re the right fit for the dynamic environment at The Knot Inn.
We think you need these skills to ace General Manager in Cheshire, Warrington
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering memorable guest experiences, as this is key for us at The Knot Inn.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the General Manager role. Highlight relevant experience, especially in leading teams and managing operations in a busy pub or restaurant environment, so we can see how you fit into our vision.
Be Clear About Your Leadership Style:We want to know how you lead and motivate your team! In your application, describe your leadership style and provide examples of how you've developed and supported your team members in previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Knot Inn.
How to prepare for a job interview at Heaton House Farm
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on The Knot Inn. Familiarise yourself with their menu, the local suppliers they work with, and their community ties. This will show your genuine interest in the pub and help you connect your experience to their values.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated staff and improved service standards. Be ready to discuss specific challenges you faced and how you overcame them.
✨Demonstrate Commercial Awareness
The Knot Inn is looking for someone who understands profit margins and commercial management. Brush up on your knowledge of financial metrics relevant to hospitality, and be prepared to discuss how you’ve driven sales and profitability in previous roles.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential challenges you might encounter at The Knot Inn, such as handling guest complaints or managing staffing issues, and prepare thoughtful responses that highlight your calm and organised approach.
