At a Glance
- Tasks: Lead a vibrant pub team, ensuring exceptional service and delicious locally sourced food.
- Company: The Knot Inn, a family-run pub with a strong community focus.
- Benefits: Competitive salary, staff discounts, health insurance, and generous holiday allowance.
- Other info: Flexible shifts with real opportunities for career progression.
- Why this job: Join a respected business and shape the future of a beloved countryside pub.
- Qualifications: Experience in hospitality management and a passion for delivering great guest experiences.
The predicted salary is between 30000 - 40000 £ per year.
The Knot Inn is a thriving and picturesque countryside pub near Rudyard Lake, renowned for its rich heritage, quality seasonal food and warm hospitality. Popular with tourists, walkers, cyclists and locals alike, we are proud of our strong reputation and community ties as a family-run business.
We are now seeking an exceptional General Manager to lead the team, build on our success and take the business to the next level. This is an exciting opportunity for an experienced General Manager or a strong Assistant/Deputy Manager ready to step up into a senior leadership role, working closely alongside our Head Chef to drive standards, service and growth across the business.
What you'll be doing:
- Take full responsibility for the day-to-day running of The Knot Inn
- Lead, motivate and develop front of house and kitchen teams
- Work closely alongside our Head Chef to deliver exceptional locally produced food and outstanding customer service
- Build a strong front and back of house partnership to ensure smooth daily operations
- Create a positive team culture focused on high standards and accountability
- Drive sales, profitability and business growth through strong commercial management
- Develop and maintain an exciting drinks offer including products from local suppliers
- Manage rotas, labour control and staffing levels using company systems
- Oversee stock control, ordering, margins and waste management
- Recruit, induct and train new team members, ensuring ongoing development
- Conduct performance reviews and provide team welfare support
- Ensure licensing, health and safety, fire procedures and food safety standards are fully maintained
- Handle guest feedback professionally and resolve issues effectively
- Maintain high presentation standards throughout the pub and grounds
- Work closely with senior leadership on business performance, strategy and future plans
About you:
- Previous experience as a General Manager, Deputy Manager or Assistant Manager within hospitality
- A genuine passion for hospitality and delivering memorable guest experiences
- Strong leadership skills with the ability to train, develop and motivate teams
- Experience working in a busy pub, bar or restaurant environment
- Commercial awareness with a strong understanding of profit and margins
- Excellent customer service focus with high personal standards
- Confident, organised and calm under pressure
- Able to build strong working relationships with kitchen and front of house teams
- Flexible, adaptable and hands-on in your approach
- Good knowledge of health and safety, fire safety and compliance procedures
- Reliable, professional and committed to success
- Full UK driving licence and access to transport due to our rural location
Working pattern:
- 5 days per week
- Shifts will include a mix of days, evenings and weekends
- Bank holidays required as part of a hospitality business
- Flexibility essential to meet the demands of a busy operation
- Christmas Day off
What we offer:
- A rewarding leadership role within a respected and growing business
- Opportunity to work alongside a talented Head Chef to shape the future of the pub
- Support from a friendly family-run company that values its people
- Real opportunities for progression as the business grows
- Staff discounts
- Staff referral scheme
- Life and permanent health insurance after qualifying period
- 28 days holiday including bank holidays, increasing with service to a maximum of 33 days
- Free car parking
- A positive and professional working environment
General Manager in Bollington employer: Heaton House Farm
The Knot Inn is an exceptional employer, offering a rewarding leadership role in a picturesque countryside setting near Rudyard Lake. As a family-run business, we pride ourselves on our strong community ties and commitment to staff development, providing real opportunities for progression alongside a talented Head Chef. With a positive work culture, generous benefits including staff discounts, health insurance, and up to 33 days of holiday, we ensure our team feels valued and supported in their pursuit of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Bollington
✨Tip Number 1
Get to know the pub's vibe! Before your interview, pop by The Knot Inn for a drink or a meal. This way, you can chat with staff and customers, showing your genuine interest in the place and its community.
✨Tip Number 2
Prepare some solid examples of your leadership skills. Think about times you've motivated a team or improved service. We want to hear how you can bring that magic to The Knot Inn!
✨Tip Number 3
Show off your commercial savvy! Be ready to discuss how you've driven sales and managed costs in previous roles. We love candidates who can think on their feet and boost profitability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our family-run business right from the start.
We think you need these skills to ace General Manager in Bollington
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to explore The Knot Inn and what we stand for. Understanding our values and the vibe of our pub will help you tailor your application to show how you fit right in with our team.
Show Off Your Experience:When writing your application, highlight your previous experience in hospitality, especially any leadership roles. We want to see how you've motivated teams and delivered exceptional service, so don’t hold back on those achievements!
Be Authentic:Let your personality shine through in your application! We’re looking for someone who’s not just qualified but also passionate about hospitality. Share your genuine love for creating memorable guest experiences and how you can contribute to our warm atmosphere.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly. Plus, you’ll find all the details you need about the role and our lovely pub while you’re there.
How to prepare for a job interview at Heaton House Farm
✨Know the Pub Inside Out
Before your interview, take some time to research The Knot Inn. Familiarise yourself with its history, menu, and community involvement. This will not only show your genuine interest but also help you discuss how you can contribute to its success.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples of how you've motivated teams in the past, handled challenges, and driven business growth. Be ready to discuss your approach to building a positive team culture and how you plan to lead at The Knot Inn.
✨Demonstrate Commercial Awareness
Understanding profit margins and commercial management is crucial for this role. Brush up on your knowledge of financial metrics relevant to hospitality. Be prepared to discuss how you would manage stock control, ordering, and waste management effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential guest complaints or operational challenges you might encounter at The Knot Inn and how you would handle them. This will showcase your ability to remain calm under pressure and resolve issues effectively.
