At a Glance
- Tasks: Lead a thriving countryside pub, ensuring exceptional service and team development.
- Company: The Knot Inn, a family-run pub with a strong community focus.
- Benefits: Competitive salary, 28 days holiday, health insurance, and free parking.
- Other info: Flexible shifts with real opportunities for career progression.
- Why this job: Join a respected business and shape the future of hospitality in a picturesque setting.
- Qualifications: Experience in hospitality management and a passion for delivering memorable guest experiences.
The predicted salary is between 30000 - 40000 £ per year.
The Knot Inn is a thriving and picturesque countryside pub near Rudyard Lake, renowned for its rich heritage, quality seasonal food and warm hospitality. Popular with tourists, walkers, cyclists and locals alike, we are proud of our strong reputation and community ties as a family‑run business. We are now seeking an exceptional General Manager to lead the team, build on our success and take the business to the next level.
This is an exciting opportunity for an experienced General Manager or a strong Assistant/Deputy Manager ready to step up into a senior leadership role, working closely alongside our Head Chef to drive standards, service and growth across the business.
What you’ll be doing:
- Take full responsibility for the day‑to‑day running of The Knot Inn
- Lead, motivate and develop front of house and kitchen teams
- Work closely alongside our Head Chef to deliver exceptional locally produced food and outstanding customer service
- Build a strong front and back of house partnership to ensure smooth daily operations
- Create a positive team culture focused on high standards and accountability
- Drive sales, profitability and business growth through strong commercial management
- Develop and maintain an exciting drinks offer including products from local suppliers
- Manage rotas, labour control and staffing levels using company systems
- Oversee stock control, ordering, margins and waste management
- Recruit, induct and train new team members, ensuring ongoing development
- Conduct performance reviews and provide team welfare support
- Ensure licensing, health and safety, fire procedures and food safety standards are fully maintained
- Handle guest feedback professionally and resolve issues effectively
- Maintain high presentation standards throughout the pub and grounds
- Work closely with senior leadership on business performance, strategy and future plans
About you:
- Previous experience as a General Manager, Deputy Manager or Assistant Manager within hospitality
- A genuine passion for hospitality and delivering memorable guest experiences
- Strong leadership skills with the ability to train, develop and motivate teams
- Experience working in a busy pub, bar or restaurant environment
- Commercial awareness with a strong understanding of profit and margins
- Excellent customer service focus with high personal standards
- Confident, organised and calm under pressure
- Able to build strong working relationships with kitchen and front of house teams
- Flexible, adaptable and hands‑on in your approach
- Good knowledge of health and safety, fire safety and compliance procedures
- Reliable, professional and committed to success
- Full UK driving licence and access to transport due to our rural location
Working pattern:
- Shifts will include a mix of days, evenings and weekends
- Bank holidays required as part of a hospitality business
- Flexibility essential to meet the demands of a busy operation
- Christmas Day off
What we offer:
- A rewarding leadership role within a respected and growing business
- Opportunity to work alongside a talented Head Chef to shape the future of the pub
- Support from a friendly family‑run company that values its people
- Real opportunities for progression as the business grows
- Life and permanent health insurance after qualifying period
- 28 days holiday including bank holidays, increasing with service to a maximum of 33 days
- Free car parking
- A positive and professional working environment
General Manager The Knot Inn The Knot Inn Managers employer: Heaton House Events Limited
The Knot Inn is an exceptional employer, offering a rewarding leadership role in a picturesque countryside setting near Rudyard Lake. As a family-run business, we pride ourselves on our strong community ties and commitment to employee development, providing real opportunities for progression alongside a talented Head Chef. With a positive work culture, competitive benefits including life insurance and generous holiday allowances, we ensure our team feels valued and supported in delivering memorable guest experiences.
Contact Details:
Heaton House Events Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager The Knot Inn The Knot Inn Managers
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know The Knot Inn. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal meet-up, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made a difference in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Visit The Knot Inn, chat with the team, and express your interest in joining them. It shows initiative and gives you a chance to make a memorable first impression.
✨Tip Number 4
Keep it local! Familiarise yourself with local suppliers and community ties that The Knot Inn values. Mentioning this knowledge during your discussions can demonstrate your commitment to the pub's ethos and growth.
We think you need these skills to ace General Manager The Knot Inn The Knot Inn Managers
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering memorable guest experiences and how you’ve contributed to a positive team culture.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Highlight your leadership abilities and any relevant experience in managing teams, as this will show us you’re the right fit for The Knot Inn.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality come through, so don’t be afraid to let your voice shine while keeping it professional.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures we receive all your details correctly and gives you the best chance to stand out. Plus, it’s super easy to do!
How to prepare for a job interview at Heaton House Events Limited
✨Know the Pub Inside Out
Before your interview, make sure you research The Knot Inn thoroughly. Familiarise yourself with its history, menu, and community involvement. This will not only show your genuine interest but also help you discuss how you can contribute to its success.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples of how you've motivated teams in the past, handled challenges, and driven business growth. Be ready to discuss your approach to building a positive team culture and how you plan to lead at The Knot Inn.
✨Demonstrate Commercial Awareness
Understanding profit margins and commercial management is crucial for this role. Brush up on your knowledge of stock control, ordering, and waste management. Be prepared to discuss how you would drive sales and profitability while maintaining high standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest feedback and team performance. Think of specific scenarios from your past experience where you successfully resolved issues or improved service, and be ready to share those stories.
