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- Tasks: Engage with customers over the phone to promote eco-friendly products and close sales.
- Company: Heating Trade Supplies, a leader in sustainable boiler spare parts.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Why this job: Join a mission-driven team making a positive impact on the environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic work environment with a focus on teamwork and success.
The predicted salary is between 30000 - 42000 £ per year.
Heating Trade Supplies focuses on helping boiler maintenance companies save on boiler spare parts expenses while promoting environmentally friendly practices and supporting the circular economy. The company provides a diverse range of OEM spare parts to national corporations, housing maintenance contractors, independent suppliers, and local or national trade customers through online sales and our trade counter. HTS is the only company in the UK that offers BSI and ISO standards on all of its reconditioned parts.
As our team continues to grow, we are advertising for a full-time Telesales Executive based in Tyne & Wear. The Telesales Executive will be responsible for interacting with customers via telephone to promote products and close sales. Daily tasks will include:
- Generating leads
- Providing excellent customer service and support
- Maintaining strong communication with potential and existing clients
- Achieving sales targets
- Effectively addressing customer inquiries and concerns to ensure a positive customer experience
Qualifications:
- Strong Communication and Customer Service skills
- Experience in Lead Generation and Sales
- Customer Support expertise, including handling client inquiries professionally
- Proven ability to build and maintain relationships with customers
- Results-driven mindset and ability to meet sales goals
- Proficiency in Microsoft Office and CRM software
- Experience in the boiler spares industry is an advantage
Telesales Executive in North East employer: Heating Trade Supplies
Contact Detail:
Heating Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in North East
✨Tip Number 1
Get to know the company inside out! Research Heating Trade Supplies and understand their products, values, and the market they operate in. This will help you tailor your conversations and show genuine interest during your calls.
✨Tip Number 2
Practice your pitch! Role-play with a friend or family member to refine your sales techniques. Focus on how to effectively communicate the benefits of the products and how they can solve customer problems.
✨Tip Number 3
Leverage your network! Reach out to contacts in the boiler spares industry or related fields. They might have insights or even leads that could help you stand out in your telesales role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining our team at Heating Trade Supplies.
We think you need these skills to ace Telesales Executive in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Telesales Executive role. Highlight your communication skills, customer service experience, and any sales achievements to grab our attention!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the heating trade and how you can contribute to our mission of promoting environmentally friendly practices.
Showcase Your Sales Skills: In your application, don’t forget to mention specific examples of how you've successfully generated leads or closed sales in the past. We love seeing results-driven candidates who can back up their claims!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Heating Trade Supplies
✨Know Your Products Inside Out
Before the interview, make sure you understand the range of OEM spare parts that Heating Trade Supplies offers. Familiarise yourself with their environmentally friendly practices and how they support the circular economy. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Show Off Your Communication Skills
As a Telesales Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to refine your responses. This will help you feel more prepared to handle inquiries and close sales during the interview.
✨Highlight Your Sales Experience
Be ready to discuss your previous experience in lead generation and sales. Prepare specific examples of how you've successfully met sales targets or resolved customer issues. This will showcase your results-driven mindset and ability to build relationships with clients, which are crucial for this role.
✨Familiarise Yourself with CRM Software
Since proficiency in CRM software is important for this position, brush up on any relevant tools you’ve used in the past. If you’re not familiar with specific software, do a bit of research to understand its functionalities. Being able to discuss your experience with CRM systems will show that you’re ready to hit the ground running.
