Plumber – New Build Customer Care Engineer in Bristol
Plumber – New Build Customer Care Engineer

Plumber – New Build Customer Care Engineer in Bristol

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Carry out plumbing and heating works in new-build properties and resolve warranty issues.
  • Company: Established Heating, Electrical and Renewable Energy company with over 40 years of experience.
  • Benefits: Excellent pay, company vehicle, stable work, and opportunities for career progression.
  • Why this job: Join a growing team and make a real difference in customers' homes.
  • Qualifications: Qualified plumber with strong experience and customer-focused communication skills.
  • Other info: Long-term stability and a chance to grow within a supportive company.

The predicted salary is between 36000 - 60000 £ per year.

We are a well-established South West–based Heating, Electrical and Renewable Energy company with over 40 years’ experience and a team of 100+ employees. Due to continued growth working with National House Builders across Bristol and the South West, we are looking to recruit an experienced Plumber to join our New Build Customer Care team. This role is ideal for a plumber who takes pride in their work and enjoys problem-solving, as you will be responsible for carrying out plumbing and heating remedial works within the warranty period of new-build properties. You will represent the company in customers’ homes, ensuring issues are resolved efficiently and professionally.

Overview

  • General plumbing and heating works on new-build properties
  • Diagnosing and resolving warranty-related issues
  • Liaising with customers to explain works clearly and professionally
  • Working closely with the Customer Care and technical teams

About you

  • Qualified plumber with strong general plumbing experience
  • Previous experience in new build, remedial, or customer care work advantageous
  • Confident communicator with a professional, customer-focused approach

What we offer

  • Excellent rates of pay
  • Company vehicle and full employment package
  • Stable, long-term work with a growing company
  • Opportunity to progress within the business

Experience

  • 5 years Plumbing & Heating experience working on New Build Sites

Plumber – New Build Customer Care Engineer in Bristol employer: Heating Limited

Join a well-established and growing company in the South West, where you will be part of a dedicated team that values quality workmanship and customer satisfaction. With over 40 years of experience, we offer excellent pay rates, a company vehicle, and a supportive work culture that encourages professional growth and development. As a Plumber in our New Build Customer Care team, you'll enjoy stable, long-term employment while making a meaningful impact in customers' homes across Bristol and the South West.
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Contact Detail:

Heating Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Plumber – New Build Customer Care Engineer in Bristol

Tip Number 1

Network like a pro! Reach out to your contacts in the plumbing and construction industry. You never know who might have a lead on a job or can put in a good word for you.

Tip Number 2

Show off your skills! If you’ve got a portfolio of your work, bring it along to interviews. It’s a great way to demonstrate your experience and problem-solving abilities in real-life scenarios.

Tip Number 3

Be ready to chat! When you get an interview, prepare to discuss specific examples of how you've tackled plumbing issues in the past. This will show you’re not just a qualified plumber, but also a proactive problem-solver.

Tip Number 4

Don’t forget to apply through our website! We love seeing applications directly from candidates who are keen to join our team. It shows initiative and enthusiasm, which we really value.

We think you need these skills to ace Plumber – New Build Customer Care Engineer in Bristol

Plumbing Skills
Heating Systems Knowledge
Problem-Solving Skills
Customer Care Skills
Communication Skills
Diagnostic Skills
Remedial Works Experience
New Build Experience
Professionalism
Team Collaboration

Some tips for your application 🫡

Show Off Your Skills: Make sure to highlight your plumbing experience, especially any work you've done on new builds. We want to see how your skills match up with what we're looking for!

Be Professional: Since you'll be representing us in customers' homes, it's important to convey a professional attitude in your application. Use clear and concise language to show that you can communicate effectively.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Plumber role. We love seeing candidates who take the time to connect their experience with our needs.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Heating Limited

Know Your Stuff

Make sure you brush up on your plumbing and heating knowledge, especially related to new builds. Be ready to discuss specific techniques you've used in past projects and how you've tackled common issues. This will show that you're not just experienced but also passionate about your work.

Customer Care is Key

Since this role involves liaising with customers, think of examples where you've successfully resolved customer issues in the past. Prepare to share how you communicate clearly and professionally, as this will demonstrate your customer-focused approach.

Problem-Solving Mindset

Be prepared to discuss how you diagnose and resolve plumbing issues. Think of a few challenging situations you've faced and how you approached them. This will highlight your problem-solving skills and show that you can handle warranty-related issues effectively.

Show Your Team Spirit

This role requires working closely with the Customer Care and technical teams, so be ready to talk about your experience collaborating with others. Share examples of how you've contributed to team success in previous roles, as this will reflect your ability to fit into their company culture.

Plumber – New Build Customer Care Engineer in Bristol
Heating Limited
Location: Bristol

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