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- Tasks: Manage a team and oversee transport operations for a major Road Feeder Service network.
- Company: Join Worldwide Flight Services, a leader in the aviation industry.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to lead a diverse team and enhance operational efficiency.
- Why this job: Be at the forefront of transport management and make a real impact on customer satisfaction.
- Qualifications: Experience in transport management, strong communication skills, and excellent attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Worldwide Flight Services is seeking a Landside Transport Manager to support the current transport operation with the operational management and compliance of a major Road Feeder Service (RFS) network. You will be working under the guidance of the Landside Transport Manager, managing a team of 5/6 staff members and circa 40 trucks. You will act as the first point of contact for customers and main hauliers, with a strong focus on planning, customer satisfaction, communication, and overall responsibility for Transport operations.
Your main responsibilities on a day-to-day basis will include:
- Ensuring a coherent interface between every area of the operation to ensure efficiency and effectiveness.
- Motivating and developing planners to equip them with the skills to manage their teams of drivers.
- Ensuring compliance with all Transport legislations and Health & Safety requirements.
- Being responsible for communication throughout the transport operation.
- Proposing and implementing changes to the operation to improve efficiency and/or levels of performance.
- Ensuring a secure and safe environment for team members and assets.
- Achieving efficiency through managing planning & controlling staff daily, and on an ongoing basis through objectives.
- Managing a team of approximately 60 drivers, along with planning teams.
- Ensuring key performance indicators (KPIs) are achieved, including compliance, service, and financial targets.
- Ensuring compliance with statutory and Company safety standards.
Qualifications:
- Experience in managing the invoicing process in a high volume and complex environment.
- Ability to use IT systems to process, track and report activities.
- Good numeracy skills to handle payroll calculations.
- Strong written and verbal communication skills.
- Ability to prioritise and multitask in a complex operational environment.
- Excellent attention to detail.
- Focus on providing excellent customer service to internal and external stakeholders.
- Excellent time management and organisational skills.
- Comfortable in using the Office package, including Excel.
Landside Transport Duty Manager in Hounslow employer: HeathrowAcademy
Contact Detail:
HeathrowAcademy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landside Transport Duty Manager in Hounslow
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those who work at Worldwide Flight Services. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience managing teams and improving operations. Use specific examples to demonstrate how you've made a difference in past roles.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t wait around. Apply straight away and follow up with a quick email to express your enthusiasm. It shows you're keen and keeps you on their radar.
✨Tip Number 4
Prepare for the interview! Research common questions for transport management roles and practice your answers. Focus on your ability to handle compliance and customer satisfaction, as these are key for the Landside Transport Duty Manager position.
We think you need these skills to ace Landside Transport Duty Manager in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Landside Transport Duty Manager role. Highlight your experience in managing teams, compliance with transport legislation, and any relevant achievements that showcase your ability to improve efficiency.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Use it to demonstrate your passion for transport operations and how your skills align with our focus on customer satisfaction and team management.
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your strong verbal and written communication skills. Use clear and concise language to convey your ideas and experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at HeathrowAcademy
✨Know Your Transport Operations
Familiarise yourself with the key aspects of transport operations, especially in a Road Feeder Service context. Understand the compliance requirements and how they impact efficiency. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing teams, particularly in motivating and developing staff. Think of specific examples where you've successfully led a team or improved performance. This will show that you're ready to take on the responsibility of managing a team of drivers and planners.
✨Emphasise Customer Satisfaction
Since you'll be the first point of contact for customers, highlight your commitment to customer service. Share examples of how you've handled customer queries or complaints effectively in the past. This will illustrate your ability to maintain strong relationships with stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in previous roles and how you overcame them, especially regarding compliance and operational efficiency. This preparation will help you respond thoughtfully and demonstrate your critical thinking abilities.