Tom Ford are seeking an inspirational and energetic Counter Manager to play a leading role in the success of the store/counter to lead, coach and develop their team of Specialists to achieve all sales, customer service and operational targets. You will be accountable for everyone on the team ensuring Specialists understand their roles and expectations.
As a Counter Manager your responsibilities will include:
- Analysing business in advance to be aware of “challenging” business areas
- Monitoring business results to recognise areas of opportunity and growth to build and impact on overall business
- Managing store budgets, highlighting any variances to budget to appropriate personnel
- Oversee stock control, ensuring all lines are stocked at correct levels and report/resolve any shortages
- Set goals and objectives, monitor performance, and follow up
- Communicate effectively with in-store management, Account Coordinator and the team
- Run informative and motivational team meetings to reinforce all educational information received from the company with the team
The ideal candidate will have proven leadership experience, as well as previous retail experience preferably within cosmetics, you will also have the following:
- The ability to provide inspirational, authentic and personalized customer service
- A proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Previous experience with retail point⁃of⁃sale software, completing reports, meeting deadlines
- Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment
- Lead by example, maintaining high standards of grooming, merchandising and housekeeping
Counter Manager - Terminal 2 & 5 in Hounslow employer: HeathrowAcademy
As a Project Quantity Surveyor at BEUMER, you will thrive in a dynamic work environment that values collaboration and innovation, particularly within the exciting realm of airport projects. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that encourages professional development. Located in a vibrant area, we offer competitive benefits and a unique chance to contribute to cutting-edge projects while maximising returns for our clients.
