At a Glance
- Tasks: Connect with clients and deliver exceptional experiences in a vibrant retail environment.
- Company: Join LOEWE, a fast-paced and ambitious fashion brand.
- Benefits: Learn daily, work with passionate people, and grow your career in fashion.
- Other info: Be part of a collaborative team with opportunities for personal and professional growth.
- Why this job: Make lasting connections while showcasing your love for fashion, art, and culture.
- Qualifications: Experience in customer service and a passion for fashion is essential.
The predicted salary is between 25000 - 30000 £ per year.
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Overview Role: Client Advisor focused on delivering exceptional client experiences and contributing to store objectives.
Responsibilities:
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit the brand history and heritage.
- Highlight product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behaviour.
Qualifications:
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English.
Client Advisor in City of Westminster employer: HeathrowAcademy
At LOEWE, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and every day presents new learning opportunities. As a Client Advisor, you will not only engage with clients in a meaningful way but also benefit from our commitment to employee growth through ongoing training and development, all within a dynamic environment that celebrates passion for fashion, art, and culture.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE’s history and values so you can chat about them naturally during your interviews. This shows your passion and helps you connect with the team on a deeper level.
✨Tip Number 2
Practice your storytelling skills! Think of ways to share your past experiences in a way that highlights your client-centric approach. Remember, it’s all about creating memorable connections with clients.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Client Advisor. Plus, it could lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the LOEWE family and ready to contribute to the team.
We think you need these skills to ace Client Advisor in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fashion, art, and culture shine through. We want to see how your interests align with LOEWE's values and how you can bring that passion to the role of Client Advisor.
Be Personable:Remember, this role is all about connecting with clients in a personable and engaging way. Use your application to showcase your communication skills and how you’ve built relationships in previous roles. We’re looking for that warm, friendly vibe!
Highlight Your Achievements:Don’t be shy about sharing your successes! Whether it’s hitting sales targets or creating memorable client experiences, make sure to include specific examples that demonstrate your ability to achieve individual and team goals.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the LOEWE family!
How to prepare for a job interview at HeathrowAcademy
✨Know Your Brand Inside Out
Before the interview, dive deep into LOEWE's history, values, and product lines. Being able to discuss the brand's heritage and how it connects with clients will show your passion and understanding, which is crucial for a Client Advisor role.
✨Showcase Your People Skills
Prepare examples of how you've built relationships with clients in previous roles. Think about specific instances where you exceeded client expectations or created memorable experiences. This will demonstrate your ability to connect emotionally with clients.
✨Be Ready to Discuss Teamwork
Since this role requires collaboration, come prepared with stories that highlight your experience as a team player. Talk about how you’ve contributed to team goals and supported colleagues in achieving success together.
✨Dress the Part
As a Client Advisor, your appearance reflects the brand. Dress smartly and in line with LOEWE’s aesthetic to make a great first impression. This shows that you understand the importance of visual presentation in the fashion industry.
