At a Glance
- Tasks: Diagnose escalator faults and support engineers in a high-profile airport.
- Company: Join KONE, a leader in escalator engineering at Heathrow.
- Benefits: Enjoy bonuses, generous holiday, pension, and ongoing training.
- Other info: Opportunity to mentor junior engineers and grow your career.
- Why this job: Make a real impact ensuring safe escalator operations in a prestigious environment.
- Qualifications: NVQ Level 4 in Escalator Engineering and strong technical knowledge required.
The predicted salary is between 55000 - 65000 £ per year.
Kone are recruiting a Senior Escalator Technician to join our Heathrow team. This is a Grade 6, technical troubleshooter role for an experienced escalator professional who can diagnose complex faults, support engineers on site, and ensure safe and reliable operation in a high-profile airport environment.
Key Responsibilities
- Advanced fault finding and troubleshooting on escalators
- Technical support to field engineers and service teams
- Major repairs, adjustments, and reliability improvements
- Ensure compliance with KONE safety standards and Heathrow procedures
- Accurate reporting using KONE digital systems
- Support and mentor junior engineers
Essential Requirements
- NVQ Level 4 in Escalator Engineering – essential
- Strong escalator technical and electrical knowledge
- Proven experience in complex diagnostics
- Ability to read schematics and technical drawings
- Customer-focused with good communication skills
- Full UK driving licence & ability to obtain Heathrow clearance
What We Offer
- Bonus 6.67% (max 13.34%)
- 25 days holiday + bank holidays
- Pension, life assurance & KONE benefits
- Ongoing technical development
- Work at one of the UK's most prestigious sites
Senior Escalator Technician – Heathrow Troubleshooter in Chertsey employer: HeathrowAcademy
KONE is an exceptional employer, offering a dynamic work environment at Heathrow, one of the UK's most prestigious locations. With a strong focus on employee development, KONE provides ongoing technical training and mentorship opportunities, ensuring that our team members grow alongside the company. Additionally, we offer competitive benefits including a generous holiday allowance, performance bonuses, and a commitment to safety and compliance, making KONE a rewarding place to advance your career in escalator engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Escalator Technician – Heathrow Troubleshooter in Chertsey
✨Tip Number 1
Network like a pro! Reach out to current or former Kone employees on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your escalator knowledge. Be ready to discuss complex diagnostics and share examples of how you've tackled tricky faults in the past.
✨Tip Number 3
Show off your customer-focused attitude! During interviews, highlight how you’ve communicated effectively with clients and supported your team in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining the Kone team.
We think you need these skills to ace Senior Escalator Technician – Heathrow Troubleshooter in Chertsey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your escalator expertise and any relevant experience. We want to see how your skills match the Senior Escalator Technician role, so don’t hold back on showcasing your technical knowledge and troubleshooting abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Heathrow team. Share specific examples of your past experiences that demonstrate your ability to diagnose complex faults and support engineers on site.
Showcase Your Communication Skills:Since this role involves supporting and mentoring junior engineers, it’s important to highlight your communication skills. We want to know how you’ve effectively communicated with teams in the past, so include examples that show your customer-focused approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about KONE and what we offer!
How to prepare for a job interview at HeathrowAcademy
✨Know Your Stuff
Make sure you brush up on your escalator engineering knowledge, especially around fault finding and troubleshooting. Familiarise yourself with common issues and solutions, as well as KONE's specific systems and safety standards.
✨Showcase Your Experience
Prepare to discuss your previous roles and how they relate to the responsibilities of this position. Highlight any major repairs or adjustments you've made and how you've supported other engineers in the field.
✨Communication is Key
Since this role involves mentoring junior engineers and providing technical support, practice articulating complex concepts clearly. Think about examples where you've successfully communicated with customers or team members.
✨Get Familiar with the Environment
Research Heathrow Airport and its operational procedures. Understanding the unique challenges of working in such a high-profile environment will show your commitment and readiness for the role.
