At a Glance
- Tasks: Diagnose escalator faults and support engineers in a high-profile airport.
- Company: Join KONE, a leader in escalator engineering at Heathrow.
- Benefits: Enjoy bonuses, 25 days holiday, pension, and ongoing training.
- Other info: Opportunity to mentor junior engineers and grow your career.
- Why this job: Make a real impact in a prestigious environment while developing your skills.
- Qualifications: NVQ Level 4 in Escalator Engineering and strong technical knowledge required.
The predicted salary is between 55000 - 65000 £ per year.
Kone are recruiting a Senior Escalator Technician to join our Heathrow team. This is a Grade 6, technical troubleshooter role for an experienced escalator professional who can diagnose complex faults, support engineers on site, and ensure safe and reliable operation in a high-profile airport environment.
Key Responsibilities
- Advanced fault finding and troubleshooting on escalators
- Technical support to field engineers and service teams
- Major repairs, adjustments, and reliability improvements
- Ensure compliance with KONE safety standards and Heathrow procedures
- Accurate reporting using KONE digital systems
- Support and mentor junior engineers
Essential Requirements
- NVQ Level 4 in Escalator Engineering – essential
- Strong escalator technical and electrical knowledge
- Proven experience in complex diagnostics
- Ability to read schematics and technical drawings
- Customer-focused with good communication skills
- Full UK driving licence & ability to obtain Heathrow clearance
What We Offer
- Bonus 6.67% (max 13.34%)
- 25 days holiday + bank holidays
- Pension, life assurance & KONE benefits
- Ongoing technical development
- Work at one of the UK's most prestigious sites
Escalator Technician in Chertsey employer: HeathrowAcademy
KONE is an exceptional employer, offering a dynamic work environment at Heathrow, one of the UK's most prestigious locations. With a strong focus on employee development, KONE provides ongoing technical training and mentorship opportunities, ensuring that our team members grow alongside the company. Additionally, we offer competitive benefits, including a generous holiday allowance, bonus potential, and comprehensive pension plans, all while fostering a culture of safety and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Escalator Technician in Chertsey
✨Tip Number 1
Network like a pro! Reach out to current or former Kone employees on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the technical interview by brushing up on your escalator knowledge. We should be ready to discuss complex diagnostics and troubleshooting scenarios that showcase our expertise.
✨Tip Number 3
Show off our customer-focused attitude! During interviews, share examples of how we've communicated effectively with clients or supported team members in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the Kone team.
We think you need these skills to ace Escalator Technician in Chertsey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your escalator engineering experience and technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your NVQ Level 4 and any relevant projects you've worked on.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Escalator Technician role. Mention your troubleshooting expertise and how you can contribute to our team at Heathrow.
Showcase Your Problem-Solving Skills:In your application, give examples of complex diagnostics you've tackled in the past. We love seeing how you approach challenges, so share specific instances where you’ve made a difference in escalator operations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with KONE at Heathrow!
How to prepare for a job interview at HeathrowAcademy
✨Know Your Stuff
Make sure you brush up on your escalator technical knowledge and electrical systems. Be ready to discuss complex diagnostics and troubleshooting techniques, as this role requires a deep understanding of escalator engineering.
✨Showcase Your Experience
Prepare to share specific examples from your past work where you've successfully diagnosed faults or mentored junior engineers. Highlight any major repairs or reliability improvements you've implemented, as this will demonstrate your hands-on experience.
✨Understand the Environment
Familiarise yourself with KONE's safety standards and Heathrow procedures. Showing that you understand the importance of compliance in a high-profile airport setting will set you apart from other candidates.
✨Communicate Effectively
Since this role involves supporting field engineers and service teams, practice your communication skills. Be prepared to explain technical concepts clearly and concisely, as well as how you can contribute to a customer-focused environment.
