Sustainable Travel Manager

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Surface Access is crucial for Heathrow’s growth and meeting its sustainability goals, particularly in carbon reduction, air quality, colleague travel, and increasing public transport use.

The Sustainable Travel Manager supports the Surface Access team by developing strategies and initiatives to meet public transport targets set in Heathrow 2.0. The role involves engaging stakeholders and Team Heathrow to achieve surface access goals, analyzing data to identify effective interventions for promoting sustainable travel, and supporting the Route Development Lead in improving bus and coach services to Heathrow. Additionally, it enhances the active travel network, car share schemes, and cycle hub, and contributes to long-term strategy development.

• Developing the Colleague Surface Access Strategy by synthesizing data and analytical models, providing technical support to strategy development.
• Delivering the Colleague Surface Access Strategy, managing projects, and coordinating initiatives that comprise the colleague travel strategy, including managing schemes and suppliers.
• Managing stakeholder and Team Heathrow engagement to achieve surface access targets, including engagement with bus and coach operators to improve services to Heathrow.
• Collaborating and communicating sustainable travel initiatives to increase awareness through various platforms, including leading the Way2Go roadshow programme.
• Educated to degree level or equivalent; postgraduate qualifications are desirable.
• Ability to develop work programmes and deliver behavioral change initiatives.
• Ability to deliver high-quality projects on time and within budget with strong project management skills.
• Ability to manage third-party suppliers and consultants to support delivery activities and ensure value for money.
• Ability to manage stakeholders, work proactively in a demanding environment, and handle multiple projects simultaneously.

Ideally, you will have:

• Experience in transport planning, particularly within a regulated business environment.
• Experience in travel management and major behavior change programs.

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