Introduction
When it comes to pioneering ambition, there’s no place like Heathrow. Our Heathrow Expansion programme offers a unique and exciting opportunity to play a defining role in one of the UK’s most significant infrastructure projects.
You’ll help shape a national legacy that millions will experience for decades to come, as we deliver the third runway, improve passenger experience, stimulate jobs and opportunities across the UK, and strengthen the global connectivity that powers trade and travel.
Modernising and expanding the UK’s only hub airport and critical national infrastructure whilst keeping it fully operational and safe, creates a pace and complexity unlike other major programmes. It demands collaboration, resilience, problem solving and a desire to take on challenges that genuinely matter.
From securing planning consents to designing a new runway, modernising terminals and improving public transport access, and delivering on environmental and community commitments – the scale is unmatched.
You’ll be part of a diverse team of talented colleagues, built on mutual respect and where excellence thrives. It’s an inspiring place to work, with unlimited opportunities to make a difference as you help to shape the future of our world‑class airport.
Job Description
The Sustainable Travel Manager is responsible for developing and delivering future colleague travel strategies that support the Development Consent Order (DCO) for Heathrow expansion, while advancing existing initiatives aligned to the targets set out in the Airports National Policy Statement (ANPS). The role ensures strong strategic alignment between business‑as‑usual activity and expansion‑related programmes, with a particular focus on capturing, analysing, and documenting robust colleague travel data to support transport modelling and statutory planning requirements.
The role also provides assurance to regulators and stakeholders on progress towards ANPS targets, identifying and communicating key risks, challenges, and opportunities. To maintain momentum towards DCO objectives, the postholder leads the delivery of colleague travel initiatives, including the Way2Go communications campaign across Team Heathrow, and oversees the development and execution of the Colleague Travel Engagement Plan. Building effective and collaborative relationships with businesses and stakeholders across the Heathrow campus is integral to driving successful outcomes.
Your role will involve
- Lead the implementation and continuous improvement of the Colleague Travel Engagement Plan, ensuring alignment with ANPS requirements, DCO commitments, and wider sustainability objectives, while contributing to the future Colleague Travel Strategy.
- Develop and deliver medium ‑ term plans to reduce colleague vehicle movements, including parking strategies, travel demand management, and behaviour change initiatives, ensuring outputs are evidence ‑ based and auditable for DCO consent.
- Define and assure transport modelling approaches, including scope, assumptions, and methodologies, ensuring compliance with the Planning Act 2008, EIA Regulations, and DCO requirements.
- Oversee modelling outputs, ensuring impacts on highways, junctions, and network performance are clearly identified, mitigated, and robust enough for statutory scrutiny.
- Lead stakeholder engagement on colleague travel matters, acting as a subject ‑ matter expert in DCO consultations and examinations, and translating complex technical outputs into clear, evidence ‑ based narratives.
- Support DCO programme delivery and governance by managing risks, ensuring alignment to key milestones, maintaining strong auditability, linking investment to measurable outcomes, and providing clear reporting on progress and performance.
These Skills Are Essential
- Strong experience in transport planning, sustainable travel, or surface access strategy within major infrastructure or complex development programmes.
- Proven understanding of Development Consent Orders (DCO) and statutory planning requirements.
- Strong communication and relationship ‑ building skills, with the ability to engage effectively with a wide range of stakeholders.
- Ability to lead cross ‑ functional activity and influence senior stakeholders.
- Strong analytical and problem ‑ solving skills, with the ability to translate technical information into clear and actionable recommendations.
- Experience working with data, including analysing complex datasets, synthesising information, and identifying meaningful insights and connections.
Ideally, you will also have
- Experience working on nationally significant infrastructure projects (NSIPs).
- Familiarity with ANPS or similar policy frameworks.
- Experience presenting to regulators or examination panels.
- GIS skills and/or ability to use Power BI to visualise data.
About Us
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we’ll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance‑based annual bonuses and our longer‑term Share in Success Bonus plans, we also offer generous annual leave allowances and market‑leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
