At a Glance
- Tasks: Drive digital transformation strategy and shape Heathrow's future with innovative tech solutions.
- Company: Heathrow Airport, a leader in aviation sustainability and technology.
- Benefits: Dynamic work environment, career growth, and the chance to impact millions of passengers.
- Other info: Join a collaborative team focused on innovation and operational excellence.
- Why this job: Be part of a transformative journey, making travel better for everyone while embracing cutting-edge technology.
- Qualifications: Experience in digital strategy, transformation, and strong facilitation skills.
The predicted salary is between 60000 - 75000 £ per year.
Together, we are working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this by providing solutions that make every journey better for millions each year. This means ensuring we meet the changing needs of the passengers, colleagues, and partners who use our airport to work, travel, trade, shop, eat, explore, and connect.
Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure, and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark.
You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It’s a collaborative environment where you can rely on the support of the experts around you as you take on projects you’ll both take pride in and feel passionate about.
Our Digital Future is a core Heathrow beacon, driving airport-wide transformation to become a digitally integrated, data-led airport by 2031, delivering greater resilience, efficiency, and growth. Delivered with Data and Tech, it underpins strategic and organisational change.
The Senior Digital Strategy Manager will report to the Digital Transformation Director with a dotted line to the Head of Strategy and will drive the development of the digital transformation strategy in line with Heathrow’s priorities, customer needs, and rapid technological change.
Your role will involve:
- Stay informed on external trends in technology, data, and AI, using insights to shape Heathrow’s digital strategy
- Review and evolve the Digital Future vision, ensuring alignment with corporate strategy, priorities, and KPIs
- Partner with business functions to define robust business cases for key digital products and services
- Co-develop and maintain a 36-month strategic roadmap for Digital Transformation
- Support delivery by enabling effective tracking, reporting, and realisation of financial and non-financial benefits
- Lead governance activities including budgeting alignment, QBRs, regulatory inputs, and senior stakeholder engagement
These skills are essential:
- Experience defining and owning digital transformation strategy (industry, consultancy, or both)
- Experience across large, asset-intensive, engineering, or complex operational environments
- Experience working in transformation functions alongside delivery-focused teams
- Strong experience supporting programme reporting, particularly on realised outcomes
- Skilled in facilitation, leading cross seniority workshops to shape strategy
- Proven ability to support executive decision-making and trade-offs across digital priorities
With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms, and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you’ll thrive on the buzz of providing the technology, data, cyber, and digital capabilities that run all the services you’d expect to see in a city and more.
Tech at Heathrow isn’t typical; the scale and non-stop nature of our airport make it truly unique. Our Data, Digital, and Technology team are leading the way in innovations that will make our airport more efficient, resilient, and competitive in an increasingly digital marketplace, as well as keeping Heathrow safe and secure.
Every day will test your skills and give you the opportunity to make your mark. We’re constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues, and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data, and digital, offering one-of-a-kind careers you won’t find anywhere else.
Apply Before 03/06/2026, 23:59
Senior Digital Strategy Manager employer: Heathrow
Heathrow Airport is an exceptional employer, offering a dynamic and collaborative work culture that thrives on innovation and sustainability. As a Senior Digital Strategy Manager, you will have the opportunity to lead transformative projects that enhance passenger experiences while contributing to the airport's ambitious digital future. With a focus on employee growth and development, Heathrow provides a unique environment where your skills can flourish, making a meaningful impact on one of the world's busiest airports.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Strategy Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Heathrow. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio or case studies from past projects, bring them along to interviews. It’s a great way to demonstrate how you can contribute to Heathrow's digital transformation.
✨Tip Number 3
Stay updated on tech trends! Knowing the latest in AI and data can set you apart. Share your insights during interviews to show you’re not just a candidate, but a thought leader ready to drive change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Heathrow team.
We think you need these skills to ace Senior Digital Strategy Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Senior Digital Strategy Manager role. Highlight your experience in digital transformation and how it relates to Heathrow's goals.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use quantifiable results to demonstrate how you've driven digital strategies or improvements in previous roles. This will help us see the impact you can bring to our team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key messages stand out. This makes it easier for us to understand your qualifications at a glance.
Apply Through Our Website:We encourage you to submit your application through our official website. This ensures that your application is processed correctly and gives you the best chance of being considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Heathrow
✨Know Your Digital Trends
Stay updated on the latest trends in technology, data, and AI. This knowledge will not only help you answer questions confidently but also demonstrate your proactive approach to shaping Heathrow's digital strategy.
✨Align with Corporate Strategy
Familiarise yourself with Heathrow's corporate strategy and priorities. Be prepared to discuss how your experience in digital transformation aligns with their goals, especially in terms of enhancing passenger experiences and operational efficiency.
✨Showcase Your Collaborative Spirit
Highlight your experience working in cross-functional teams. Share examples of how you've successfully partnered with various business functions to develop robust business cases for digital products and services.
✨Prepare for Governance Discussions
Understand the importance of governance in digital transformation. Be ready to discuss your experience with budgeting alignment, reporting, and engaging senior stakeholders, as these are crucial for driving successful projects at Heathrow.
