Press Officer Consumer & Filming- 12 month Fixed Term Contract

There’s no place like Heathrow when it comes to the scale of our ambitions. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Our Communications, Communities and Carbon function brings together engagement, communications and sustainability leadership. This is about more than protecting and enhancing our reputation. Focusing on the experiences of our passengers, colleagues and partners, we ensure that as Heathrow thrives, so too will our people, our communities, our country and our world.

Our sustainability strategy, Heathrow 2.0, is central to everything we do. We are committed to sustainable aviation, as Heathrow works to deliver net zero and build a better place to live and work. We work with industry leading experts to deliver on our ambitions, meeting the growing international demand for flight in a way that creates a positive impact far beyond our airport. This is an extraordinary time to be part of Heathrow. As we continue to grow and shape the future of aviation, our Communications team plays a critical role in telling our story to the world.

As a Press Officer (Consumer & Filming) you will help us land a steady drumbeat of positive news and features across national and consumer media—building trust, pride and love for Heathrow. You’ll be protecting and enhancing our reputation through compelling communications and working on exciting PR and filming projects that only the UK’s hub airport can offer. From major PR campaigns to high‑profile film shoots, you’ll be at the heart of stories that reach millions of consumers. As the Government pushes to expand Heathrow with a third runway, there’s never been a more interesting time for an ambitious and proactive PR professional to join the team.

No two days will be the same in this role. One day you’ll be brainstorming ideas for our next consumer PR campaign, the next managing a large-scale TV shoot in the terminal, and the next providing press office support during a fast‑moving crisis. You’ll need creativity, confidence and the ability to juggle multiple priorities while building strong relationships with stakeholders and the media.

• Proactively develop opportunities for national and consumer media coverage to build trust, pride and love for Heathrow.
• Proactively pitch news stories and feature ideas to consumer media outlets to secure positive coverage, and reactively respond to journalist queries.
• Identify new opportunities for media coverage with airport stakeholders and partners, including airlines and F&B retailers.
• Prepare briefing materials for spokespeople and manage media interviews.
• Collaborate with Heathrow’s Marketing, Operational and Social Media teams to align and execute activity.
• Support commercial filming projects at the airport; from arranging filming permits for Heathrow partners to project‑managing large‑scale film or TV shoots at the airport.
• Play a key role in Heathrow’s crisis communications response team, including on‑call press officer duties.

The successful candidate must have the temperament and judgment to be able to hold a line under pressure and maintain their professionalism in difficult circumstances. They must also be able to advise managers on how ongoing media coverage is affecting Heathrow’s corporate reputation.

• Degree‑level education or equivalent experience.
• Excellent project management and time management skills.
• Outstanding written and verbal communications skills.
• Creativity, proactivity and a sense for a good ‘news’ story.
• Strong work ethic, with drive and determination to improve performance.
• Ability to identify and deliver improvements to processes within the function.

There’s something so special about working at the world’s most iconic airport. Its sights, its sounds, its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we’ll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance‑based annual bonuses and our longer‑term Share in Success Bonus plans, we also offer generous annual leave allowances and market‑leading pensions. With family‑friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Our hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.