At a Glance
- Tasks: Drive digital transformation strategy and shape Heathrow's future with innovative tech solutions.
- Company: Heathrow Airport, a leader in aviation sustainability and technology.
- Benefits: Competitive salary, dynamic work environment, and unique career development opportunities.
- Other info: Join a collaborative team focused on innovation and growth in a fast-paced environment.
- Why this job: Make a real impact on millions of passengers while working on cutting-edge digital projects.
- Qualifications: Experience in digital transformation strategy and strong facilitation skills.
The predicted salary is between 60000 - 80000 £ per year.
Together, we are working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this by providing solutions that make every journey better for millions each year. This means ensuring we meet the changing needs of the passengers, colleagues, and partners who use our airport to work, travel, trade, shop, eat, explore, and connect.
Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure, and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark.
You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It’s a collaborative environment where you can rely on the support of the experts around you as you take on projects you’ll both take pride in and feel passionate about.
Our Digital Future is a core Heathrow beacon, driving airport-wide transformation to become a digitally integrated, data-led airport by 2031, delivering greater resilience, efficiency, and growth. Delivered with Data and Tech, it underpins strategic and organisational change. The Senior Digital Strategy Manager will report to the Digital Transformation Director with a dotted line to the Head of Strategy and will drive the development of the digital transformation strategy in line with Heathrow’s priorities, customer needs, and rapid technological change.
Your role will involve:
- Staying informed on external trends in technology, data, and AI, using insights to shape Heathrow’s digital strategy.
- Reviewing and evolving the Digital Future vision, ensuring alignment with corporate strategy, priorities, and KPIs.
- Partnering with business functions to define robust business cases for key digital products and services.
- Co-developing and maintaining a 36-month strategic roadmap for Digital Transformation.
- Supporting delivery by enabling effective tracking, reporting, and realisation of financial and non-financial benefits.
- Leading governance activities including budgeting alignment, QBRs, regulatory inputs, and senior stakeholder engagement.
These skills are essential:
- Experience defining and owning digital transformation strategy (industry, consultancy, or both).
- Experience across large, asset-intensive, engineering, or complex operational environments.
- Experience working in transformation functions alongside delivery-focused teams.
- Strong experience supporting programme reporting, particularly on realised outcomes.
- Skilled in facilitation, leading cross seniority workshops to shape strategy.
- Proven ability to support executive decision-making and trade-offs across digital priorities.
With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms, and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you’ll thrive on the buzz of providing the technology, data, cyber, and digital capabilities that run all the services you’d expect to see in a city and more.
Tech at Heathrow isn’t typical; the scale and non-stop nature of our airport make it truly unique. Our Data, Digital, and Technology team are leading the way in innovations that will make our airport more efficient, resilient, and competitive in an increasingly digital marketplace, as well as keeping Heathrow safe and secure. Every day will test your skills and give you the opportunity to make your mark.
We’re constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues, and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data, and digital, offering one-of-a-kind careers you won’t find anywhere else.
Apply Before 03/06/2026, 23:59
Senior Digital Strategy Manager in London employer: Heathrow
Heathrow Airport is an exceptional employer, offering a dynamic work environment where innovation meets sustainability. As a Senior Digital Strategy Manager, you will be at the forefront of transforming the airport into a digitally integrated hub, with ample opportunities for professional growth and collaboration with industry experts. The unique challenges of managing a major international airport ensure that every day is rewarding, allowing you to make a significant impact on millions of passengers while contributing to a greener future.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Strategy Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Heathrow. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio or case studies of past projects, bring them along to interviews. It’s all about demonstrating how you can make a real impact on Heathrow's digital transformation.
✨Tip Number 3
Stay updated on the latest tech trends! Knowing what’s hot in AI and data can help you align your ideas with Heathrow’s vision. Plus, it shows you’re genuinely interested in driving their digital strategy forward.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing projects we’re working on.
We think you need these skills to ace Senior Digital Strategy Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in digital transformation and strategy. We want to see how your skills align with our goals at Heathrow, so don’t hold back on showcasing relevant projects you've worked on!
Showcase Your Passion:Let your enthusiasm for technology and digital innovation shine through in your application. We’re looking for someone who’s not just qualified but also genuinely excited about making a difference in the aviation industry.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, clarity is key!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets to the right people and shows that you’re serious about joining our team at Heathrow.
How to prepare for a job interview at Heathrow
✨Know Your Digital Stuff
Make sure you’re up to speed with the latest trends in technology, data, and AI. Research how these elements can shape digital transformation strategies, especially in large operational environments like airports. This will show your passion and understanding of the role.
✨Align with Heathrow's Vision
Familiarise yourself with Heathrow’s Digital Future vision and corporate strategy. Be ready to discuss how your experience aligns with their goals and how you can contribute to their digital transformation roadmap. Tailor your examples to reflect their priorities.
✨Showcase Your Collaborative Spirit
Prepare to talk about your experience working in cross-functional teams. Highlight specific instances where you’ve facilitated workshops or led discussions that shaped strategy. This will demonstrate your ability to engage with various stakeholders effectively.
✨Be Ready for Real-World Scenarios
Think of examples from your past roles where you’ve supported programme reporting and realised outcomes. Be prepared to discuss how you’ve navigated trade-offs in digital priorities and made decisions that benefited the overall strategy. This will showcase your practical experience.
