At a Glance
- Tasks: Lead and manage technical training delivery for Heathrow's Engineering teams.
- Company: Join a dynamic team at Heathrow Airport, a leader in aviation.
- Benefits: Enjoy competitive pay, bonuses, generous leave, and health perks.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real impact on safety and compliance in a vibrant environment.
- Qualifications: Experience in training delivery within regulated settings is essential.
The predicted salary is between 50000 - 65000 € per year.
The Delivery Manager – Engineering ensures the effective delivery of all technical and operational training across Heathrow’s Engineering teams, overseeing planning, scheduling and quality assurance. Leading a team, the role drives high performance, ensures compliance with regulatory standards, and manages partnerships with internal stakeholders and external providers. The postholder monitors training outcomes, mitigates risks, and maintains training facilities – ensuring colleagues are fully competent to support a safe and compliant airport environment.
Your role will involve:
- Leading the delivery of all technical and operational training across Heathrow Engineering, ensuring full regulatory compliance.
- Managing and assuring performance of third‑party training providers, including contracts and quality standards.
- Partnering with internal stakeholders to forecast training needs and align delivery with operational priorities.
- Monitoring, analysing and reporting on training performance, proactively managing risks and compliance gaps.
- Leading, coaching and managing a team of delivery and/or learning operations specialists through effective performance management.
- Ensuring training facilities, equipment and resources are well maintained and fit for purpose.
- Driving continuous improvement in training delivery, content and learner experience.
These skills are essential:
- Proven experience managing training delivery within a regulated or safety‑critical environment, ensuring compliance with legal and regulatory standards.
- Strong knowledge of fire, health and safety legislation, with the ability to monitor, analyse and act on compliance data.
- Experience managing third‑party training providers, including contracts, performance and quality assurance.
- Excellent stakeholder management and communication skills, able to influence across operational and specialist teams.
- Strong organisational, planning and data‑driven decision‑making skills, with the ability to manage multiple priorities effectively.
Ideally:
- Professional Qualification in the area of technical training delivery (eg FHS / Eng / Sec etc).
- Professional qualification in training delivery (L3AET etc).
- Professional Quality Assurance qualification.
Our rewards include competitive salaries and excellent benefits that will support you now and in the future. We offer performance‑based annual bonuses and our longer‑term Share in Success Bonus plans, as well as generous annual leave allowances and market‑leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. We also provide varied learning and development opportunities.
Working Location: Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Learning Delivery Manager - Engineering in London employer: Heathrow
Heathrow Airport Limited is an exceptional employer, offering a dynamic work environment that prioritises employee growth and well-being. With competitive salaries, generous benefits, and a commitment to inclusivity, we empower our team members to thrive both personally and professionally. Our hybrid working model provides flexibility, while our focus on continuous improvement in training delivery ensures that you will play a vital role in maintaining the highest standards of safety and compliance in a world-class airport setting.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Delivery Manager - Engineering in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Heathrow. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Heathrow’s Engineering teams and their training needs. Show us you’re not just a fit for the role, but that you understand the bigger picture.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience managing training delivery and how you ensure compliance in safety-critical environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Learning Delivery Manager - Engineering in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Learning Delivery Manager role. Highlight your experience in managing training delivery, especially in regulated environments, and show how your skills align with what we’re looking for.
Showcase Your Stakeholder Skills:We want to see your excellent communication and stakeholder management skills. Use specific examples in your application that demonstrate how you've influenced teams or managed partnerships effectively in the past.
Be Data-Driven:Since this role involves monitoring and analysing training performance, include any relevant data-driven decision-making experiences in your application. Show us how you’ve used data to improve training outcomes or compliance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Heathrow
✨Know Your Training Delivery Inside Out
Make sure you’re well-versed in the specifics of training delivery, especially in regulated environments. Brush up on compliance standards and be ready to discuss how you've ensured adherence to these in your previous roles.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to manage relationships with both internal stakeholders and third-party providers. Think about times when you’ve influenced decisions or improved collaboration – these stories will resonate well.
✨Be Data-Driven
Since the role involves monitoring and analysing training performance, come prepared with insights on how you’ve used data to drive improvements in training delivery. Discuss specific metrics you’ve tracked and the outcomes of your actions.
✨Demonstrate Leadership and Coaching Experience
As a Learning Delivery Manager, leading a team is key. Share your experiences in coaching and managing teams, focusing on how you’ve motivated others and driven high performance. Be ready to discuss your approach to performance management.
