Head of Infrastructure Delivery in London

Overview Together, we’re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this – providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark.

Your role will involve:

• Lead delivery of major infrastructure hub within Heathrow’s capital portfolio, ensuring alignment with strategic, regulatory and operational requirements.
• Champion safety and wellbeing, embedding a proactive, industry-leading safety culture across delivery teams and supply chain partners.
• Drive programme performance, maintaining rigorous control over cost, schedule, quality and risk to achieve committed outcomes.
• Provide integrated leadership across internal functions, delivery partners and the supply chain to ensure coordinated, efficient execution.
• Establish clear governance and reporting, delivering transparent, timely insights on progress, risks, dependencies and performance to senior stakeholders.
• Enable operational continuity, ensuring construction activities are planned and delivered with minimal disruption to airport operations.
• Lead stakeholder engagement, building strong, collaborative relationships with airlines, regulators, and key partners.
• Embed continuous improvement, driving innovation, productivity and capital efficiency through improved delivery methodologies and ways of working.
• Develop high-performing teams, fostering capability, accountability and a culture of inclusion and excellence across the delivery organisation.

Essential Skills:

• Proven track record in leading delivery of complex, large-scale infrastructure or capital programmes, ideally in live operational environments.
• Strong understanding of regulated environments, including compliance, governance and assurance requirements.
• Demonstrated ability to lead and integrate multiple delivery partners, driving performance across complex stakeholder landscapes.
• Expertise in programme controls, including cost management, scheduling, risk and performance optimisation.
• Ability to balance competing priorities and constraints, making sound, timely decisions in a dynamic environment.
• Excellent communication and influencing skills, with the ability to engage effectively from frontline teams to executive level.
• Experience in driving value and outcomes from investment, including capital efficiency and benefits realisation.

Desirable:

• Experience in aviation, transport, or major public infrastructure programmes of comparable scale and complexity.
• Familiarity with modern methods of construction, digital delivery, and off-site manufacturing approaches.
• Experience of working within client/operator organisations, balancing asset delivery with operational performance.

About Us Together, we’re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join Heathrow’s Development team and you’ll be part of this, making every journey better for millions each year, now and in the future. We’re the team that’s responsible for our multi-billion pound programmes to successfully transform Heathrow into an extraordinary airport, whilst delivering outstanding value for passengers and airlines.