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- Tasks: Lead and manage technical training delivery for Heathrow's Engineering teams.
- Company: Heathrow Airport, a dynamic and inclusive workplace.
- Benefits: Competitive salary, performance bonuses, generous leave, and private health insurance.
- Other info: Hybrid working model with opportunities for professional growth and development.
- Why this job: Make a real impact in a safety-critical environment while developing your career.
- Qualifications: Experience in training delivery and strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
The Delivery Manager – Engineering ensures the effective delivery of all technical and operational training across Heathrow’s Engineering teams, overseeing planning, scheduling and quality assurance. Leading a team, the role drives high performance, ensures compliance with regulatory standards, and manages partnerships with internal stakeholders and external providers. The postholder monitors training outcomes, mitigates risks, and maintains training facilities – ensuring colleagues are fully competent to support a safe and compliant airport environment.
Your role will involve:
- Leading the delivery of all technical and operational training across Heathrow Engineering, ensuring full regulatory compliance.
- Managing and assuring performance of third‑party training providers, including contracts and quality standards.
- Partnering with internal stakeholders to forecast training needs and align delivery with operational priorities.
- Monitoring, analysing and reporting on training performance, proactively managing risks and compliance gaps.
- Leading, coaching and managing a team of delivery and/or learning operations specialists through effective performance management.
- Ensuring training facilities, equipment and resources are well maintained and fit for purpose.
- Driving continuous improvement in training delivery, content and learner experience.
These skills are essential:
- Proven experience managing training delivery within a regulated or safety‑critical environment, ensuring compliance with legal and regulatory standards.
- Strong knowledge of fire, health and safety legislation, with the ability to monitor, analyse and act on compliance data.
- Experience managing third‑party training providers, including contracts, performance and quality assurance.
- Excellent stakeholder management and communication skills, able to influence across operational and specialist teams.
- Strong organisational, planning and data‑driven decision‑making skills, with the ability to manage multiple priorities effectively.
Ideally:
- Professional Qualification in the area of technical training delivery (eg FHS / Eng / Sec etc).
- Professional qualification in training delivery (L3AET etc).
- Professional Quality Assurance qualification.
Our rewards include competitive salaries and excellent benefits that will support you now and in the future. We offer performance‑based annual bonuses and our longer‑term Share in Success Bonus plans, generous annual leave allowances and market‑leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. We also provide varied learning and development opportunities.
Working Location: Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Learning Delivery Manager - Engineering employer: Heathrow
Contact Detail:
Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning Delivery Manager - Engineering
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Heathrow, especially those in training or engineering roles. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by diving deep into Heathrow's training programmes and compliance standards. We want to show that we’re not just familiar with the role but genuinely passionate about enhancing training delivery.
✨Tip Number 3
Practice our answers to common interview questions, especially around stakeholder management and performance assurance. Let’s make sure we can confidently showcase our experience and skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at Heathrow.
We think you need these skills to ace Learning Delivery Manager - Engineering
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learning Delivery Manager role. Highlight your experience in managing training delivery, especially in regulated environments, and show how your skills align with what we’re looking for.
Showcase Your Stakeholder Skills: We want to see your excellent communication and stakeholder management skills. Use specific examples in your application that demonstrate how you've influenced teams or managed partnerships effectively in the past.
Be Data-Driven: Since this role involves monitoring and analysing training performance, include any relevant data-driven decision-making experiences in your application. Show us how you’ve used data to improve training outcomes or compliance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Heathrow
✨Know Your Training Delivery Inside Out
Make sure you brush up on your knowledge of training delivery within regulated environments. Be ready to discuss specific examples of how you've ensured compliance with legal and regulatory standards in your previous roles.
✨Showcase Your Stakeholder Management Skills
Prepare to talk about your experience in managing relationships with internal stakeholders and third-party training providers. Think of instances where you successfully influenced decisions or improved training outcomes through effective communication.
✨Demonstrate Your Data-Driven Decision Making
Be ready to discuss how you've used data to monitor and analyse training performance. Highlight any tools or methods you've employed to identify compliance gaps and mitigate risks, as this will show your analytical skills.
✨Emphasise Continuous Improvement
Think about ways you've driven continuous improvement in training delivery and learner experience. Prepare examples that illustrate your ability to adapt and enhance training content based on feedback and performance metrics.