At a Glance
- Tasks: Guide managers on employee relations, conflict resolution, and policy implementation.
- Company: Heathrow, a leading airport with a focus on employee wellbeing.
- Benefits: Competitive salary, training opportunities, and a collaborative work environment.
- Other info: Fast-paced role with opportunities for professional growth and development.
- Why this job: Make a real impact on employee engagement and wellbeing in a dynamic setting.
- Qualifications: Strong communication skills, IT proficiency, and knowledge of employment law.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a professional who will provide consistent, compliant guidance aligned with our HAL people policies, protocols and processes. This role offers the opportunity to put policy into practice, coach managers, deliver training, and take the lead on early intervention and long-term sickness absence management. If you thrive in a collaborative environment and enjoy playing a leadership role in shaping employee relations, we’d love to hear from you. You will make a real impact in the daily implementation of our Employee Relations strategy, with a strong focus on colleague engagement and wellbeing.
Responsibilities
- Serving as the main point of contact for managers regarding employee relations matters, offering advice, guidance, support and proactive solutions, including conflict resolution and policy implementation.
- Ensuring compliance with employment laws and company policies, advising management on regulatory changes, and supporting fair and consistent workplace processes and practices whilst mitigating risk.
- Conducting and advising on complex investigations into complaints, grievances and disciplinary issues, documenting outcomes and recommending actions.
- Holding accountability for your assigned function areas performance against the ER KPI’s to ensure cases are managed within a reasonable timeframe and aligned to people policies.
- Leading and managing long-term sickness absence cases, including making Occupational Health referrals, arranging capability reviews, handling ill health retirement processes, and supporting appeals.
- Developing and delivering training on employee relations topics, coaching managers on performance issues, and preparing regular reports on employee relations metrics.
Qualifications
- Able to demonstrate a high level of written and oral communications skills.
- Excellent IT skills in the Microsoft suite of packages including Excel and Outlook.
- CIPD qualification or relevant business experience.
- Ability to work in a fast moving, demanding, high volume environment.
- Ability to manage multiple issues at the same time and can prioritise tasks accordingly.
- Self-starter who can work flexibly with high impact and able to demonstrate experience of managing stakeholder relationships through excellent interpersonal skills, influencing and professionalism.
- Strong knowledge of employment law.
Conflicts Specialist, Risk Management in Hounslow employer: Heathrow
Heathrow Airport is an exceptional employer, offering a dynamic work environment where innovation meets operational excellence. As a Data Governance Lead, you will play a pivotal role in transforming the airport into a digitally advanced hub, supported by competitive salaries, generous benefits, and a commitment to employee growth through varied learning opportunities. With a hybrid working model and a strong focus on inclusivity, Heathrow fosters a culture that values diverse talent and promotes sustainable practices, making it an attractive place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Conflicts Specialist, Risk Management in Hounslow
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Heathrow looking for candidates who are engaged and informed.
We think you need these skills to ace Conflicts Specialist, Risk Management in Hounslow
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Heathrow. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Heathrow
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Heathrow’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
