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- Tasks: Lead marketing procurement and develop innovative strategies to enhance our airport's future.
- Company: Heathrow, the world's most iconic airport, known for innovation and sustainability.
- Benefits: Competitive salary, performance bonuses, generous leave, and private health insurance.
- Why this job: Make a real impact on millions of passengers while shaping the future of aviation.
- Qualifications: Experience in Marketing or Digital with strong commercial skills and a customer-focused mindset.
- Other info: Hybrid working model with opportunities for personal growth and diverse team culture.
The predicted salary is between 36000 - 60000 £ per year.
Discover a one-of-a-kind career. Our vision at Heathrow is to be an extraordinary airport, fit for the future. In the Finance team we know that generating income is critical to driving our business forward, but it’s also vital that we create positive passenger and customer experiences that make every journey better. You’ll help us to get the balance right so we can continue investing in our world-class environment.
Heathrow’s size, scale, and reputation for innovation translates to exciting opportunities for everyone. Finance here is about more than numbers — it’s about being influential, developing trusted relationships, and showing the world that we’re a responsible investment with a bright future; a place that embraces digital innovation and has a sustainable mindset. You’ll become part of a team that drives excellence across everything from insurance to investment, treasury to business partnering, as you collaborate widely to deliver projects that directly impact millions of passengers each year.
Join Heathrow’s Technology and Corporate Services team as a Category Manager and play a key role in shaping Marketing and Digital procurement that supports our vision to be an extraordinary, future ready airport. This is a chance to make a real impact—partnering with Marketing, Digital, and IT teams to deliver innovative commercial strategies and unlock new value across the business. In this role, you’ll own a dynamic pipeline of Marketing and Digital procurement activity, developing creative category strategies, exploring new technologies and market trends, and driving competitive advantage through intelligent sourcing. You’ll run end-to-end sourcing, influence senior stakeholders, challenge business plans, and ensure we achieve strong commercial outcomes while managing risk and supplier performance. You’ll also be at the forefront of supplier engagement—shaping contracts, steering supplier reviews, embedding best practice, and advocating innovation that improves performance and delivers continuous improvement.
Your responsibilities
- Leading and managing the marketing procurement pipeline by developing innovative strategies and applying market-leading technologies to gain a competitive advantage.
- Overseeing end-to-end sourcing activities, ensuring alignment with business objectives, and operating within established governance processes.
- Challenging and strengthening business plans to maximise commercial opportunities and minimising risks through robust contract management.
- Engaging with suppliers and the wider market to adopt best practices, fostering innovation, and embedding new commercial models within operations.
- Coordinating supplier reviews, coaching contract owners, and encouraging continuous improvement and value creation from both colleagues and suppliers.
Essential skills
- Experience in Marketing, MarTech, Digital/Technology, or Professional Services with strong commercial and contractual skills.
- Understanding of procurement models, contract terms, financial data, and supplier performance management.
- Excellent communication, organisation, and problem solving abilities.
- A customer focused mindset and high integrity.
Desirable qualifications
- CIPS, MRICS, APM or working towards.
- Experience in supplier partnering, matrix organisations, or negotiation.
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we’ll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Contract Manager - Marketing employer: Heathrow
Contact Detail:
Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager - Marketing
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of the team at Heathrow.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Contract Manager - Marketing
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Contract Manager role. Highlight your experience in Marketing and Digital procurement, and show us how your skills align with our vision at Heathrow.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've driven commercial outcomes or improved supplier performance in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications better.
Apply Through Our Website: We encourage you to submit your application through our official website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Heathrow
✨Know Your Procurement Models
Make sure you brush up on different procurement models and contract terms relevant to marketing and digital services. Being able to discuss these intelligently will show that you understand the complexities of the role and can navigate them effectively.
✨Showcase Your Commercial Acumen
Prepare examples of how you've maximised commercial opportunities in previous roles. Highlight your experience with financial data and supplier performance management, as this will demonstrate your ability to drive strong commercial outcomes.
✨Engage with Stakeholders
Think about how you can influence senior stakeholders and challenge business plans. Be ready to discuss strategies you've used in the past to foster collaboration and innovation, as this is key to succeeding in a role that requires strong relationship-building skills.
✨Emphasise Continuous Improvement
Be prepared to talk about how you've encouraged continuous improvement in your previous roles. Share specific examples of how you've implemented best practices or new commercial models that have led to enhanced supplier performance and value creation.