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- Tasks: Provide crisis support to vulnerable individuals at Heathrow Airport.
- Company: Join a unique Social Work team dedicated to helping those in distress.
- Benefits: Enjoy a competitive salary, part-time hours, and a pension scheme.
- Why this job: Make a real impact while working in a dynamic airport environment.
- Qualifications: Must be a qualified Social Worker registered with Social Work England.
- Other info: Work 2 weekdays a week with occasional out-of-hours responsibilities.
Airport Crisis Social Worker Location: Heathrow Airport, TW6 1BZ Salary: £34,000 pro rata per annum plus LGPS Pension Scheme Our client has an exciting opportunity for a Social Worker to join their unique Social Work airport team at Heathrow Airport. You will join them on a permanent, part-time basis, working 2 weekdays per week, and in return, they are offering a salary of £34,000 per annum pro rata, plus LGPS Pension Scheme. Their new Social Worker willprovide an effective, responsive, and professional generic crisis Social Work service within the context of the aims and objectives of Heathrow Travel-Care and Social Work England’s Code of Practice. You will receive and respond appropriately to all referrals and requests made to Heathrow Travel-Care. These referrals will be working with vulnerable people including: those with Mental Health concerns, homelessness, deportees, repatriations, older people, victims of internet scams, returning distressed British National from abroad, destitute persons and more. Tasks and Responsibilities of their Social Worker include: * Receiving and assessing a variety of referrals including working with: Mental health, homelessness, deportees, repatriations and anyone in crisis or distress at Heathrow. * Liaising with their partners at the Foreign Office regarding the safe return of distressed British Nationals. * Engaging with casework and project work to agreed professional standards * Working within agency guidelines, using initiative appropriately when working alone, and seeking advice/guidance from colleagues when necessary * Retaining a critical awareness of issues identified through their work and to bring those issues to the attention of the team, as consistent with the aims and objectives of the agency and with regard to agency resources * Retaining an up-to-date working knowledge of current legislation and guidance affecting Social Work practice and the day to day operation of the agency and consistently share this knowledge with the rest of the team * Making and maintaining effective professional links with relevant agencies both on and off the airport. * Undertaking training/development initiatives as required * Participating in the agency’s Emergency Response, as required, including briefing and debriefing Their ideal Social Worker will be: * Eligible to work in UK * Qualified Social Worker registered with Social Work England * Evidence of understanding of the role * Understanding of working in the Voluntary and local authority sectors * Minimum of 1 year post qualified social work experience * Social work experience with at least 2 client groups including adults * Evidence required skills listed in Job specification and Job description * Experience of advocating for clients * Excellent written and verbal communication skills * Experience of chairing, planning, organising, and minute taking, meetings * Problem-solving ability * Passion for learning & professional development * Evidence of working well in a team * Be passionate about social work, have a record of upholding human rights, be an excellent communicator (verbally and in writing), be an effective online ‘researcher’, be an effective problem solver, have a ‘can-do attitude’, enjoy learning and embrace positive change Hours: 2x weekdays a week – 8 hours a day. Very occasional out-of-hours work. Closing date: 9am Monday 27th Jan 2025 Interviews: Tuesday 4th February and Thursday 6th February 2025 in person at Heathrow To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application. They can only accept applications from qualified social workers registered with Social Work England
Airport Crisis Social Worker employer: Heathrow Travel Care
Contact Detail:
Heathrow Travel Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Crisis Social Worker
✨Tip Number 1
Familiarize yourself with the specific challenges faced by vulnerable populations at airports. Understanding the unique context of crisis situations in an airport setting will help you demonstrate your readiness for this role.
✨Tip Number 2
Network with professionals in the social work field, especially those who have experience in crisis intervention or airport settings. This can provide you with valuable insights and potentially useful contacts that may help you during the application process.
✨Tip Number 3
Stay updated on current legislation and guidance affecting social work practice, particularly in relation to mental health and homelessness. Being knowledgeable about these topics will show your commitment to professional development and your ability to contribute effectively.
✨Tip Number 4
Prepare for the interview by practicing responses to potential scenario-based questions related to crisis management. Demonstrating your problem-solving skills and ability to work under pressure will be crucial in showcasing your fit for this role.
We think you need these skills to ace Airport Crisis Social Worker
Some tips for your application 🫡
Understand the Role: Make sure you thoroughly understand the responsibilities and requirements of the Airport Crisis Social Worker position. Tailor your application to highlight your relevant experience, especially in crisis situations and working with vulnerable populations.
Highlight Relevant Experience: In your CV and cover letter, emphasize your post-qualified social work experience, particularly with at least two client groups, including adults. Provide specific examples of your advocacy work and any relevant casework or project work you've undertaken.
Demonstrate Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is well-written and free of errors. Consider including examples of how you've effectively communicated in previous roles, such as chairing meetings or engaging with clients.
Show Your Passion for Social Work: Convey your passion for social work and commitment to upholding human rights in your application. Share any experiences that demonstrate your dedication to professional development and your ability to embrace positive change within the field.
How to prepare for a job interview at Heathrow Travel Care
✨Understand the Role
Make sure you have a clear understanding of the responsibilities and challenges of being an Airport Crisis Social Worker. Familiarize yourself with the types of cases you might encounter, such as mental health issues and homelessness, so you can speak confidently about your experience and how it relates to the role.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are crucial for this position, prepare examples from your past experiences where you effectively communicated with clients or colleagues. Be ready to demonstrate how you can advocate for clients and maintain professional relationships.
✨Highlight Teamwork Experience
This role requires working well in a team environment. Think of specific instances where you collaborated with others, especially in crisis situations. Discuss how you contributed to the team's success and how you can bring that collaborative spirit to their airport team.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific crisis situations. Prepare by thinking through various scenarios related to the job description, such as dealing with distressed individuals or liaising with external agencies. This will show your problem-solving abilities and readiness for the role.
