Our client, a well-established and growing logistics provider, is seeking an experienced Multi-Modal Freight Operations Clerk. This is an excellent opportunity for a detail-oriented and customer-focused professional to join a fast-paced operations team.
Key Responsibilities
Manage end-to-end ocean freight shipments, including import and export operations
Coordinate multi-modal transport movements (sea, road, and air where required)
Complete full and accurate customs entries in line with current regulations
Liaise with shipping lines, hauliers, customs authorities, and internal teams
Provide exceptional customer service, acting as a key point of contact for clients
Monitor shipment progress and proactively resolve any issues or delays
Prepare and process invoicing and billing, ensuring accuracy and timeliness
Maintain compliance with all relevant industry and customs regulations
Key Requirements
Proven experience in a freight forwarding
Strong ocean freight knowledge (essential)
Experience completing full customs entries independently
Familiarity with multi-modal transport operations
Excellent customer service and communication skills
Strong attention to detail and ability to work under pressure
Experience with billing and invoicing processes
Proficiency in relevant freight and customs software systems
Hours Monday - Friday 9.00am - 17.00pm - FULLY OFFICE BASED
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Mulitmodal freight clerk import export in West Drayton employer: Heathrow Personnel
Join a dynamic logistics company in Crowthorne that values its employees and fosters a collaborative work culture. With competitive salaries and opportunities for professional growth, you will be part of a team that prioritises excellence in managing airfreight export shipments. Enjoy the benefits of working in a supportive environment where your contributions are recognised and rewarded.