At a Glance
- Tasks: Coordinate global sea freight shipments and ensure smooth operations from booking to delivery.
- Company: Join a busy and growing freight forwarding operation with a focus on customer service.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Fast-paced environment with opportunities to tackle challenges and develop professionally.
- Why this job: Be part of a vital role in international trade and enhance your logistics expertise.
- Qualifications: Strong ocean freight knowledge and excellent customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for an experienced Sea Imports Cross-Trade Coordinator to join a busy and growing freight forwarding operation. This role is ideal for someone with strong ocean freight knowledge, excellent customer service skills, and experience managing international cross-trade shipments from start to finish. You will be responsible for the day-to-day coordination of global sea freight cross-trade movements, ensuring customers receive accurate updates while maintaining operational efficiency, supplier control, and profitability.
Key Responsibilities
- Manage international sea freight cross-trade shipments from booking through to final delivery.
- Create and maintain accurate shipment files within the company operating system.
- Monitor shipment progress and ensure all milestones are updated promptly.
- Proactively identify and resolve shipment delays or operational issues.
- Ensure all documentation and operational records are maintained accurately.
Customer Service
- Provide regular, professional updates to UK-based customers throughout the shipment lifecycle.
- Respond efficiently to customer enquiries.
Sea Imports Cross-Trade Coordinator in Surrey employer: Heathrow Personnel
Join a dynamic and supportive team as a Sea Imports Cross-Trade Coordinator, where your expertise in ocean freight will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while enjoying the vibrant atmosphere of our location. With a commitment to operational excellence and customer satisfaction, we offer a rewarding environment for those looking to make a meaningful impact in the freight forwarding industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sea Imports Cross-Trade Coordinator in Surrey
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local freight forwarding events. You never know who might have the inside scoop on job openings that aren't advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your ocean freight knowledge. Be ready to discuss specific scenarios where you've managed cross-trade shipments successfully. Show them you know your stuff!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills, so take advantage of it and get your application in directly.
We think you need these skills to ace Sea Imports Cross-Trade Coordinator in Surrey
Some tips for your application 🫡
Show Off Your Ocean Freight Knowledge:Make sure to highlight your experience with sea freight in your application. We want to see that you know the ins and outs of ocean freight, so don’t hold back on sharing relevant examples from your past roles.
Customer Service is Key:Since this role involves a lot of customer interaction, let us know about your customer service skills. Share specific instances where you’ve gone above and beyond to keep clients happy – it’ll make your application stand out!
Be Detail-Oriented:We love candidates who pay attention to detail. When filling out your application, ensure all your information is accurate and well-organised. This reflects the kind of meticulousness we value in managing shipments.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your potential new role with us!
How to prepare for a job interview at Heathrow Personnel
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your ocean freight knowledge before the interview. Be prepared to discuss specific cross-trade shipment processes and any challenges you've faced in the past. This will show that you’re not just familiar with the terminology, but that you can apply your knowledge practically.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your communication skills and how you’ve managed customer expectations during complex shipments.
✨Demonstrate Your Organisational Skills
As a Sea Imports Cross-Trade Coordinator, you'll need to manage multiple shipments simultaneously. Bring examples of how you've successfully organised and maintained shipment files or documentation in previous roles. This will help illustrate your ability to keep everything running smoothly.
✨Be Ready to Problem-Solve
Operational issues can arise at any moment, so be prepared to discuss how you've identified and resolved problems in the past. Think of specific scenarios where you turned a potential setback into a success, showcasing your proactive approach and critical thinking skills.
