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- Tasks: Manage ocean freight shipments and coordinate multi-modal transport operations.
- Company: A well-established logistics provider with a fast-paced team.
- Benefits: Competitive salary, supportive work environment, and career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in logistics.
- Qualifications: Experience in freight forwarding and strong ocean freight knowledge required.
- Other info: Monday to Friday hours with a focus on customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a well-established and growing logistics provider, is seeking an experienced Multi-Modal Freight Operations Clerk with a strong background in ocean freight. This is an excellent opportunity for a detail-oriented and customer-focused professional to join a fast-paced operations team.
Key Responsibilities
- Manage end-to-end ocean freight shipments, including import and export operations
- Coordinate multi-modal transport movements (sea, road, and air where required)
- Complete full and accurate customs entries in line with current regulations
- Liaise with shipping lines, hauliers, customs authorities, and internal teams
- Provide exceptional customer service, acting as a key point of contact for clients
- Monitor shipment progress and proactively resolve any issues or delays
- Prepare and process invoicing and billing, ensuring accuracy and timeliness
- Maintain compliance with all relevant industry and customs regulations
Key Requirements
- Proven experience in a freight forwarding
- Strong ocean freight knowledge (essential)
- Experience completing full customs entries independently
- Familiarity with multi-modal transport operations
- Excellent customer service and communication skills
- Strong attention to detail and ability to work under pressure
- Experience with billing and invoicing processes
- Proficiency in relevant freight and customs software systems
Hours
Monday-Friday 7.00am-4.00pm / Monday-Friday 8.00am-5.00pm
Ocean Freight Coordinator in Slough employer: Heathrow Personnel
Contact Detail:
Heathrow Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Freight Coordinator in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry and let them know you're on the hunt for an Ocean Freight Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your ocean freight knowledge. Be ready to discuss your experience with customs entries and multi-modal transport operations. Show them you’re not just detail-oriented but also passionate about providing exceptional customer service.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining the team.
We think you need these skills to ace Ocean Freight Coordinator in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ocean freight and multi-modal transport. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer service skills and attention to detail. Let us know why you’re passionate about logistics and how you can contribute to our team.
Showcase Relevant Experience: When filling out your application, be specific about your previous roles in freight forwarding and customs entries. We love seeing concrete examples of how you've handled challenges in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Heathrow Personnel
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your ocean freight knowledge before the interview. Understand the key processes involved in managing shipments, customs entries, and multi-modal transport. Being able to discuss specific examples from your experience will show that you're not just familiar with the terminology but can apply it in real-world scenarios.
✨Showcase Your Customer Service Skills
Since this role involves being a key point of contact for clients, be prepared to share examples of how you've provided exceptional customer service in the past. Think about times when you resolved issues or went above and beyond for a client. This will demonstrate your commitment to customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to shipment delays or customs issues. Practice articulating how you would handle these scenarios, focusing on your problem-solving skills and attention to detail. This will help you convey your ability to work under pressure effectively.
✨Familiarise Yourself with Relevant Software
Since proficiency in freight and customs software is essential, make sure you know the systems mentioned in the job description. If you have experience with specific software, be ready to discuss how you've used it to streamline operations or improve accuracy in invoicing and billing.